User contributions
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- 23:49, 22 January 2014 (diff | hist) . . (+36) . . N File:Lsd service logon02.png (Service Log On tab alternate setting) (top)
- 23:49, 22 January 2014 (diff | hist) . . (+34) . . N File:Lsd service logon01.png (Service Log On tab default setting) (top)
- 23:39, 22 January 2014 (diff | hist) . . (+147) . . m User Guide for Layton ServiceDesk (Added link to "Installer Stops After Database Tool Procedure")
- 22:17, 22 January 2014 (diff | hist) . . (-5) . . m Layton ServiceDesk - Settings - Company Structure - Manage End User (Minor text changes)
- 05:42, 21 January 2014 (diff | hist) . . (+60) . . m Layton ServiceDesk - Utilities - LDAP Import End User (Added section titles)
- 04:12, 16 January 2014 (diff | hist) . . (+85) . . m Layton ServiceDesk - Troubleshooting - Outgoing Email Stops (Minor text changes)
- 04:11, 16 January 2014 (diff | hist) . . (+368) . . Layton ServiceDesk - Troubleshooting - Outgoing Email Stops (Added section "Re-sending Failed Emails")
- 23:03, 15 January 2014 (diff | hist) . . (+560) . . N Layton ServiceDesk - Troubleshooting - Large Attachments (New page)
- 23:00, 15 January 2014 (diff | hist) . . (+91) . . m User Guide for Layton ServiceDesk (Added link to "Large Attachments")
- 01:07, 10 January 2014 (diff | hist) . . (+40) . . m Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (Corrected "Back to Contents" links)
- 05:54, 9 January 2014 (diff | hist) . . (+55) . . m Layton ServiceDesk - General Settings - Request Settings (Added link to "Spawned Request")
- 05:52, 9 January 2014 (diff | hist) . . (+79) . . m Layton ServiceDesk - Logging a New Request Using the Web Interface (Added link to "Administration > General Settings > Request Settings > Allow Spawning")
- 05:47, 8 January 2014 (diff | hist) . . (+457) . . m Layton ServiceDesk - Utilities - Purging (Implemented new "Previous/Next" links)
- 05:46, 8 January 2014 (diff | hist) . . (+476) . . m Layton ServiceDesk - Utilities - Clear Down Database (Implemented new "Previous/Next" links)
- 06:40, 31 December 2013 (diff | hist) . . (+32) . . m Layton ServiceDesk - Settings - Global List View - End User Request (Added TOC)
- 01:07, 20 December 2013 (diff | hist) . . (+829) . . Layton ServiceDesk - General Settings - Default Closed Periods (Major revision)
- 01:03, 20 December 2013 (diff | hist) . . (+60) . . N File:Lsd gen stgs closed periods02.png (General Settings > Default Closed Periods, adding new period) (top)
- 00:53, 20 December 2013 (diff | hist) . . (0) . . File:Lsd gen stgs closed periods01.png (Jpainter uploaded a new version of "File:Lsd gen stgs closed periods01.png": Added a highlight over "General Settings") (top)
- 00:52, 20 December 2013 (diff | hist) . . (+41) . . N File:Lsd gen stgs closed periods01.png (General Settings > Default Closed Periods)
- 02:37, 19 December 2013 (diff | hist) . . (+520) . . Layton ServiceDesk - Installation - Clean Reinstallation (Added sections "Review System Requirements" and "Review Pre-Installation Procedure")
- 00:39, 19 December 2013 (diff | hist) . . (+12) . . m AuditWizard - Using AuditWizard - Administration - General - Database Maintenance - Change Database Wizard (Bolded internal links)
- 00:29, 19 December 2013 (diff | hist) . . (+403) . . N AuditWizard - Administration - General - Backup (New page)
- 00:27, 19 December 2013 (diff | hist) . . (+63) . . m User Guide for AuditWizard (Added link to "Backup")
- 04:43, 18 December 2013 (diff | hist) . . (+144) . . m Layton ServiceDesk - FAQ - User Deletion (Expanded section)
- 23:07, 16 December 2013 (diff | hist) . . (+217) . . m Layton ServiceDesk - Reporting - Report Design Layout (Minor formatting changes, image replacements)
- 23:04, 16 December 2013 (diff | hist) . . (+30) . . N File:Lsd rpt design layout02.png (Report Design Layout interface) (top)
- 22:59, 16 December 2013 (diff | hist) . . (+28) . . N File:Lsd rpt design layout01.png (Report Design Layout buttons) (top)
- 22:57, 16 December 2013 (diff | hist) . . (+27) . . N File:Lsd btn rpt design layout.png (Report Design Layout button) (top)
- 03:23, 13 December 2013 (diff | hist) . . (-10) . . m Layton ServiceDesk - Settings - Company Structure - Manage End User (Minor text changes)
- 01:09, 13 December 2013 (diff | hist) . . (+162) . . m Layton ServiceDesk - General Settings - Business Rules (Clarified text)
- 01:06, 13 December 2013 (diff | hist) . . (+94) . . m Layton ServiceDesk - General Settings - Business Rules (Implemented new numbered-list markup)
- 23:04, 4 December 2013 (diff | hist) . . (+77) . . m Layton ServiceDesk - Installation - New Installation (Implemented new numbered-list markup)
- 23:00, 4 December 2013 (diff | hist) . . (+6) . . m Layton ServiceDesk - Installation - New Installation (Bolded internal link)
- 06:02, 3 December 2013 (diff | hist) . . (-7) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Removed centre justification for image)
- 06:01, 3 December 2013 (diff | hist) . . (+65) . . Layton ServiceDesk - Settings - System Settings - Email Server Settings (Added image)
- 05:58, 3 December 2013 (diff | hist) . . (+26) . . N File:Lsd emailconf auto import.png (Email Auto Import settings) (top)
- 05:58, 3 December 2013 (diff | hist) . . (0) . . File:Lsd emailconf out.png (Jpainter uploaded a new version of "File:Lsd emailconf out.png": Removed inapplicable note at the top relating to incoming email, and the settings for Auto Import at the bottom.)
- 05:53, 3 December 2013 (diff | hist) . . (+30) . . m User Guide for Layton ServiceDesk (Updated link to "Layton ServiceDesk™ - Workflows - Configuring Automatic Assignment from Incoming Email Using Keywords")
- 05:52, 3 December 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Workflows - Configuring Automatic Assignment from Incoming Email Using Keywords (Jpainter moved page Layton ServiceDesk™ - Workflows - Configuring Automatic Assignment from Incoming Email to Layton ServiceDesk™ - Workflows - Configuring Automatic Assignment from Incoming Email Using Keywords without leaving a redirect: ...)
- 05:50, 3 December 2013 (diff | hist) . . (+2,759) . . N Layton ServiceDesk - Workflows - Configuring Automatic Assignment from Incoming Email Using Keywords (New page)
- 05:30, 3 December 2013 (diff | hist) . . (+202) . . Layton ServiceDesk - Settings - System Settings - Email Server Settings (Separated "Auto Import Settings" from "Outgoing")
- 05:00, 3 December 2013 (diff | hist) . . (+147) . . m User Guide for Layton ServiceDesk (Added link to "Configuring Automatic Assignment from Incoming Email")
- 04:59, 3 December 2013 (diff | hist) . . (+70) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Clarified text regarding applicability to manual creation)
- 04:24, 3 December 2013 (diff | hist) . . (+16) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Minor formatting changes)
- 04:22, 3 December 2013 (diff | hist) . . (-9) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Minor text changes)
- 04:20, 3 December 2013 (diff | hist) . . (+240) . . m Layton ServiceDesk - Settings - Libraries - Email Keywords (Implemented new "Previous/Next" links)
- 22:38, 28 November 2013 (diff | hist) . . (+117) . . m User Guide for AuditWizard (Added link to "Shrinking the SQL Transaction Log")
- 22:02, 26 November 2013 (diff | hist) . . (+4) . . m Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (Changed quotation marks to italics)
- 22:01, 26 November 2013 (diff | hist) . . (-112) . . m Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (Implemented new numbered-list markup)
- 23:45, 25 November 2013 (diff | hist) . . (+42) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added image)
- 23:44, 25 November 2013 (diff | hist) . . (+33) . . N File:Lsd analyst stgs07.png (Analyst Settings: Email Signature) (top)
- 23:40, 25 November 2013 (diff | hist) . . (-269) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added images, minor formatting changes)
- 23:38, 25 November 2013 (diff | hist) . . (0) . . File:Lsd analyst stgs06.png (Jpainter uploaded a new version of "File:Lsd analyst stgs06.png": Shortened to save space.) (top)
- 23:34, 25 November 2013 (diff | hist) . . (+33) . . N File:Lsd analyst stgs06.png (Quick Action Menu with selections)
- 23:33, 25 November 2013 (diff | hist) . . (0) . . File:Lsd analyst stgs05.png (Jpainter uploaded a new version of "File:Lsd analyst stgs05.png": Looks better to start with no selections) (top)
- 23:32, 25 November 2013 (diff | hist) . . (0) . . File:Lsd analyst stgs05.png (Jpainter uploaded a new version of "File:Lsd analyst stgs05.png": Shows selections in the right-hand pane)
- 23:24, 25 November 2013 (diff | hist) . . (+35) . . N File:Lsd analyst stgs05.png (Analyst Settings: Quick Action Menu)
- 23:20, 25 November 2013 (diff | hist) . . (+174) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added image, updated links)
- 23:18, 25 November 2013 (diff | hist) . . (-13) . . m Layton ServiceDesk - Release Notes - Version 6.3.8.1 (Updated link to "Layton ServiceDesk™ - Configuring the System - Default List Views")
- 23:17, 25 November 2013 (diff | hist) . . (+10) . . m Layton ServiceDesk - System Overview (Updated link to "Layton ServiceDesk™ - Configuring the System - Default List Views")
- 23:16, 25 November 2013 (diff | hist) . . (-13) . . m User Guide for Layton ServiceDesk (Updated link)
- 23:15, 25 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Configuring the System - Default List Views (Jpainter moved page Layton ServiceDesk™ - Global List Views / Analyst List Views to Layton ServiceDesk™ - Configuring the System - Default List Views without leaving a redirect: Poor naming choice. Removed / character.)
- 23:03, 25 November 2013 (diff | hist) . . (+36) . . N File:Lsd analyst stgs04.png (Analyst Settings: List View Settings) (top)
- 22:55, 25 November 2013 (diff | hist) . . (+8) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added image)
- 22:53, 25 November 2013 (diff | hist) . . (+29) . . N File:Lsd analyst stgs03.png (Analyst Settings: Home Screen)
- 22:50, 25 November 2013 (diff | hist) . . (+63) . . m Layton ServiceDesk - Configuring the System - Analyst Settings (Added link)
- 22:49, 25 November 2013 (diff | hist) . . (-11) . . m Layton ServiceDesk - Configuring the System - Analyst Settings (Clarified text)
- 22:47, 25 November 2013 (diff | hist) . . (+71) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added image)
- 22:45, 25 November 2013 (diff | hist) . . (+26) . . N File:Lsd analyst stgs02.png (Analyst Settings: Password) (top)
- 22:44, 25 November 2013 (diff | hist) . . (+214) . . Layton ServiceDesk - Configuring the System - Analyst Settings (Added image, minor formatting changes)
- 22:40, 25 November 2013 (diff | hist) . . (+16) . . N File:Lsd analyst stgs01.png (Analyst Settings)
- 22:25, 25 November 2013 (diff | hist) . . (+133) . . m Layton ServiceDesk - Troubleshooting - Your login has timed out or you have tried to access a page directly without logging in (Added description)
- 22:25, 25 November 2013 (diff | hist) . . (+88) . . m Layton ServiceDesk - Installation - Special Notes (Made section title a link)
- 22:23, 25 November 2013 (diff | hist) . . (-28) . . m Layton ServiceDesk - Installation - Special Notes (Minor formatting changes)
- 22:21, 25 November 2013 (diff | hist) . . (-33) . . m Layton ServiceDesk - Installation - Special Notes (Implemented new code/path/command formatting)
- 22:19, 25 November 2013 (diff | hist) . . (-20) . . m Layton ServiceDesk - Installation - Special Notes (Minor formatting changes)
- 22:16, 25 November 2013 (diff | hist) . . (-6) . . m Layton ServiceDesk - Troubleshooting - Your login has timed out or you have tried to access a page directly without logging in (Implemented new numbered-list markup)
- 05:26, 25 November 2013 (diff | hist) . . (-2) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Fixed formatting error)
- 05:22, 25 November 2013 (diff | hist) . . (+18) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Implemented new numbered-list markup)
- 05:20, 25 November 2013 (diff | hist) . . (+176) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Implemented new table style)
- 05:09, 25 November 2013 (diff | hist) . . (+10) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Removed links to images)
- 05:03, 25 November 2013 (diff | hist) . . (+185) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Implemented new table style)
- 04:59, 25 November 2013 (diff | hist) . . (-11) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Bolded internal link)
- 04:55, 25 November 2013 (diff | hist) . . (-73) . . m User Guide for Layton ServiceDesk (Split into two sections, "Configuring the System" and "Using the System")
- 00:55, 25 November 2013 (diff | hist) . . (-4) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Image replacement)
- 00:55, 25 November 2013 (diff | hist) . . (+35) . . N File:Manage analyst group copy stgs.png (Manage Analyst Group: Copy Settings) (top)
- 00:53, 25 November 2013 (diff | hist) . . (+10) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Image replacements)
- 00:51, 25 November 2013 (diff | hist) . . (+44) . . N File:Manage analyst group stgs comment.png (Manage Analyst Group: Settings > Comment tab) (top)
- 00:50, 25 November 2013 (diff | hist) . . (+48) . . N File:Manage analyst group stgs site access.png (Manage Analyst Group: Settings > Site Access tab) (top)
- 00:47, 25 November 2013 (diff | hist) . . (+52) . . N File:Manage analyst group stgs acc restrict.png (Manage Analyst Group: Settings > Access Restrictions) (top)
- 00:44, 25 November 2013 (diff | hist) . . (+49) . . N File:Manage analyst group stgs gen stgs.png (Manage Analyst Group: Settings > General Settings) (top)
- 00:37, 25 November 2013 (diff | hist) . . (-9) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Fixed missing image)
- 00:35, 25 November 2013 (diff | hist) . . (+25) . . N File:Manage analyst group 01.png (Manage Analyst Group page) (top)
- 00:02, 25 November 2013 (diff | hist) . . (+173) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Added text to section "Settings")
- 23:05, 24 November 2013 (diff | hist) . . (+2) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Implemented new numbered-list markup)
- 23:03, 24 November 2013 (diff | hist) . . (+56) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Implemented new numbered-list markup)
- 22:49, 24 November 2013 (diff | hist) . . (-218) . . m AuditWizard - Analysis Tools - Run a Trace (Updated numbered list markup)
- 22:35, 24 November 2013 (diff | hist) . . (+7) . . m AuditWizard - Analysis Tools - Run a Trace (Changed the style of the command string)
- 22:19, 24 November 2013 (diff | hist) . . (-69) . . m User Guide for Layton ServiceDesk (Removed redundant section heading "Installation")
- 22:03, 24 November 2013 (diff | hist) . . (-77) . . m User Guide for Layton ServiceDesk (Removed redundant section heading "Settings")
- 03:57, 22 November 2013 (diff | hist) . . (-29) . . m User Guide for Layton ServiceDesk (Increased heading level)
- 01:58, 22 November 2013 (diff | hist) . . (-2) . . m User Guide for Layton ServiceDesk (Increased heading level)
- 01:54, 22 November 2013 (diff | hist) . . (+34) . . User Guide for Layton ServiceDesk (Added "Installation" and "Administration" headings)
- 00:16, 22 November 2013 (diff | hist) . . (+3) . . m Layton ServiceDesk - Settings - Libraries - Email Settings & Bodies (Updated link "Task Scheduled Date")
- 00:14, 22 November 2013 (diff | hist) . . (+236) . . m Layton ServiceDesk - Settings - Libraries - Email Settings & Bodies (Implemented new "Previous/Next" links)
- 00:11, 22 November 2013 (diff | hist) . . (+40) . . m Layton ServiceDesk - Settings - Libraries - Email Settings & Bodies (Updated table style)
- 23:51, 21 November 2013 (diff | hist) . . (+105) . . m Layton ServiceDesk - Viewing and Editing Requests (Added links to articles)
- 23:48, 21 November 2013 (diff | hist) . . (+158) . . m Layton ServiceDesk - Settings - Libraries - Cost Items (Implemented new "Previous/Next" links)
- 23:21, 21 November 2013 (diff | hist) . . (+294) . . m Layton ServiceDesk - Viewing and Editing Requests (Added "Back to Contents" links)
- 23:20, 21 November 2013 (diff | hist) . . (-236) . . m Layton ServiceDesk - Viewing and Editing Requests (Updated table style)
- 06:02, 21 November 2013 (diff | hist) . . (+896) . . m Layton ServiceDesk - Settings - Company Structure - Manage End User (Implemented new "Previous/Next" links)
- 05:55, 21 November 2013 (diff | hist) . . (+885) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Implemented new "Previous/Next" links)
- 05:50, 21 November 2013 (diff | hist) . . (+576) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Absence Types (Implemented new "Previous" link)
- 05:49, 21 November 2013 (diff | hist) . . (+1,024) . . m Layton ServiceDesk - Settings - Company Structure - Manage CAB Group (Implemented new "Previous/Next" links)
- 05:46, 21 November 2013 (diff | hist) . . (+1,159) . . m Layton ServiceDesk - Settings - Company Structure - Manage Company (Implemented new "Previous/Next" links)
- 05:41, 21 November 2013 (diff | hist) . . (+1,323) . . m Layton ServiceDesk - Settings - Company Structure - Manage Site (Implemented new "Previous/Next" links)
- 05:34, 21 November 2013 (diff | hist) . . (+824) . . m Layton ServiceDesk - Settings - Company Structure - Manage Department (Implemented new "Previous/Next" links)
- 04:38, 21 November 2013 (diff | hist) . . (+266) . . Layton ServiceDesk - Settings - System Settings - Email Server Settings (Major rewrite to account for WebDAV option)
- 04:33, 21 November 2013 (diff | hist) . . (+57) . . N File:Lsd email svr stgs alt04.png (Email Server Settings: Alternative Email Settings: WebDAV) (top)
- 04:22, 21 November 2013 (diff | hist) . . (+54) . . N File:Lsd email svr stgs alt03.png (Email Server Settings: Alternative Email Settings: CDO) (top)
- 04:14, 21 November 2013 (diff | hist) . . (+66) . . N File:Lsd email svr stgs alt02.png (Email Server Settings: Alternative Email Settings: SMTP/POP3(IMAP)) (top)
- 04:08, 21 November 2013 (diff | hist) . . (+495) . . m Layton ServiceDesk - Settings - System Settings - Email Server Settings (Implemented new "Previous/Next" links)
- 04:06, 21 November 2013 (diff | hist) . . (+49) . . N File:Lsd email svr stgs alt01.png (Email Server Settings: Alternative Email Settings) (top)
- 02:54, 21 November 2013 (diff | hist) . . (+213) . . m Layton ServiceDesk - General Settings - Security (Corrected "Back to Contents" links)
- 00:54, 21 November 2013 (diff | hist) . . (-1) . . m Layton ServiceDesk - Configuring the System - Form Design (Removed stray character)
- 00:53, 21 November 2013 (diff | hist) . . (-564) . . m Layton ServiceDesk - Configuring the System - Form Design (Removed duplicate back and previous links)
- 00:51, 21 November 2013 (diff | hist) . . (+434) . . m Layton ServiceDesk - Configuring the System - Form Design (Implemented new "Previous/Next" links)
- 00:00, 21 November 2013 (diff | hist) . . (+430) . . m Layton ServiceDesk - Configuring the System - Form Design (Implemented new "Previous/Next" links)
- 05:56, 20 November 2013 (diff | hist) . . (-22) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Minor formatting changes)
- 02:34, 20 November 2013 (diff | hist) . . (+2) . . m User Guide for Layton ServiceDesk (Updated link)
- 02:33, 20 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (Jpainter moved page Layton ServiceDesk™ - Workflows - Allowing End Users to Change Status to Layton ServiceDesk™ - Workflows - Allowing End Users to Close Requests without leaving a redirect: Incorrect title)
- 02:33, 20 November 2013 (diff | hist) . . (+3) . . m Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (Minor formatting changes)
- 02:32, 20 November 2013 (diff | hist) . . (+1,288) . . N Layton ServiceDesk - Workflows - Allowing End Users to Close Requests (New page)
- 02:28, 20 November 2013 (diff | hist) . . (0) . . File:Lsd workflow eu chg status02.png (Jpainter uploaded a new version of "File:Lsd workflow eu chg status02.png": Workflow: End User Change Status) (top)
- 01:11, 20 November 2013 (diff | hist) . . (+23) . . N File:Lsd workflow eu chg status02.png (Workflow: Change Status)
- 01:02, 20 November 2013 (diff | hist) . . (+23) . . N File:Lsd workflow eu chg status01.png (Workflow: Change Status) (top)
- 00:53, 20 November 2013 (diff | hist) . . (+995) . . Layton ServiceDesk - Settings - Libraries - Request Statuses (Major formatting changes)
- 00:09, 20 November 2013 (diff | hist) . . (+127) . . User Guide for Layton ServiceDesk (Added section "Workflows")
- 22:32, 19 November 2013 (diff | hist) . . (+128) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst Group (Implemented new "Next" link)
- 22:18, 19 November 2013 (diff | hist) . . (+179) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Clarified text)
- 22:16, 19 November 2013 (diff | hist) . . (+189) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Clarified text)
- 02:46, 19 November 2013 (diff | hist) . . (+479) . . N Layton ServiceDesk - Settings - Form Design - Login (New page)
- 02:43, 19 November 2013 (diff | hist) . . (+22) . . N File:Lsd fm design login.png (Login page form design) (top)
- 02:39, 19 November 2013 (diff | hist) . . (-1,007) . . m Layton ServiceDesk - Using Layton ServiceDesk - End User - Interface (Minor formatting changes)
- 02:23, 19 November 2013 (diff | hist) . . (+10) . . N File:Lsd logon.png (Logon page) (top)
- 00:07, 19 November 2013 (diff | hist) . . (+58) . . Layton ServiceDesk - General Settings - Security (Added image for section "Global Analyst Security")
- 00:07, 19 November 2013 (diff | hist) . . (0) . . File:Lsd stgs sec global analyst sec.png (Jpainter uploaded a new version of "File:Lsd stgs sec global analyst sec.png": Outline was not correct on lower edge.)
- 00:05, 19 November 2013 (diff | hist) . . (+53) . . N File:Lsd stgs sec global analyst sec.png (General Settings > Security > Global Analyst Security)
- 00:01, 19 November 2013 (diff | hist) . . (+133) . . m Layton ServiceDesk - General Settings - Security (Added "Back to Contents" link)
- 00:00, 19 November 2013 (diff | hist) . . (+133) . . m Layton ServiceDesk - General Settings - Security (Added "Back to Contents" link)
- 23:59, 18 November 2013 (diff | hist) . . (+11) . . Layton ServiceDesk - General Settings - Security (Added image for section "Global End User Security")
- 23:58, 18 November 2013 (diff | hist) . . (+54) . . N File:Lsd stgs sec global eu sec.png (General Settings > Security > Global End User Security)
- 23:50, 18 November 2013 (diff | hist) . . (+6) . . m Layton ServiceDesk - General Settings - Security (Bolded internal link)
- 23:49, 18 November 2013 (diff | hist) . . (+248) . . Layton ServiceDesk - General Settings - Security (Added image for section "General Security")
- 23:47, 18 November 2013 (diff | hist) . . (+37) . . N File:Lsd stgs sec gen sec.png (General Settings > Security > General) (top)
- 23:40, 18 November 2013 (diff | hist) . . (-53) . . m Layton ServiceDesk - General Settings - Security (Minor text changes)
- 23:37, 18 November 2013 (diff | hist) . . (+109) . . m Layton ServiceDesk - General Settings - Security (Clarified text for "Prevent End User Edit Open Requests")
- 23:18, 18 November 2013 (diff | hist) . . (-86) . . m Layton ServiceDesk - Installation - Upgrade Database (Minor formatting changes)
- 23:07, 18 November 2013 (diff | hist) . . (+5) . . m Layton ServiceDesk - Installation - Test Installation (Changed the section title)
- 04:20, 15 November 2013 (diff | hist) . . (+297) . . N Layton ServiceDesk - Troubleshooting - Attachments Didn't Migrate from HelpBox to Layton ServiceDesk (New page)
- 04:19, 15 November 2013 (diff | hist) . . (+482) . . N Layton ServiceDesk - Troubleshooting - Failed to Save Data (New page)
- 04:19, 15 November 2013 (diff | hist) . . (+185) . . User Guide for Layton ServiceDesk (Broke Troubleshooting section of links into its own topic)
- 00:42, 15 November 2013 (diff | hist) . . (+28) . . m AuditWizard - Using AuditWizard - Administration - Auditing - Upload Options (Removed links to images)
- 00:37, 15 November 2013 (diff | hist) . . (+284) . . m Layton ServiceDesk - Pre-Installation - IIS Web Service Extensions (Added "Back to Contents" links)
- 00:35, 15 November 2013 (diff | hist) . . (+269) . . m Layton ServiceDesk - Installation - Which Method to Use? (Implemented new "Previous/Next" links)
- 00:32, 15 November 2013 (diff | hist) . . (+320) . . m Layton ServiceDesk - Pre-Installation Procedure (Implemented new "Previous/Next" links)
- 00:28, 15 November 2013 (diff | hist) . . (+85) . . m Layton ServiceDesk - System Requirements (Implemented new "Next" link)
- 23:08, 14 November 2013 (diff | hist) . . (-157) . . AuditWizard - Using AuditWizard - Administration - Data Setup - Serial Number Mappings (Organised into sections, text copy editing)
- 03:54, 13 November 2013 (diff | hist) . . (+60) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Added link to "Request Types")
- 03:51, 13 November 2013 (diff | hist) . . (+56) . . Layton ServiceDesk - General Settings - Auto Assignment Options (Added Overview image)
- 03:50, 13 November 2013 (diff | hist) . . (+45) . . N File:Lsd gen stgs auto assign opt.png (General Settings Auto Assignment Options page)
- 03:47, 13 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Changed section sequence)
- 03:44, 13 November 2013 (diff | hist) . . (+24) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Added section "Overview")
- 03:41, 13 November 2013 (diff | hist) . . (+3) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Minor text changes)
- 03:15, 13 November 2013 (diff | hist) . . (+17) . . m AuditWizard - Using AuditWizard - Administration - Auditing - AuditScanner Configuration (Enlarged Overview image)
- 03:06, 13 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst (Changed table column widths)
- 03:05, 13 November 2013 (diff | hist) . . (+40) . . m Layton ServiceDesk - Settings - Company Structure - Manage Analyst (Updated table style)
- 02:29, 13 November 2013 (diff | hist) . . (+207) . . m Layton ServiceDesk - General Settings - Auto Assignment Options (Updated table style, added links to articles)
- 22:16, 12 November 2013 (diff | hist) . . (+144) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via Email (Added section "Email Comments")
- 03:01, 12 November 2013 (diff | hist) . . (+118) . . m Layton ServiceDesk - Settings - Libraries - Request Classes (Implemented new "Previous/Next" links)
- 02:59, 12 November 2013 (diff | hist) . . (+279) . . m Layton ServiceDesk - Settings - Libraries - Request Types (Implemented new "Previous/Next" links)
- 02:45, 12 November 2013 (diff | hist) . . (-271) . . m Layton ServiceDesk - Settings - Libraries - Task Types (Updated image link)
- 02:39, 12 November 2013 (diff | hist) . . (+14) . . N File:Lsd task type 01.png (Task Type page) (top)
- 00:58, 12 November 2013 (diff | hist) . . (-2) . . m Layton ServiceDesk - Logging a New Task (Changed style of "Home > View Tasks" from bold to italics)
- 00:53, 12 November 2013 (diff | hist) . . (+1,025) . . Layton ServiceDesk - Logging a New Task (Expanded section "Recurring Tasks")
- 00:35, 12 November 2013 (diff | hist) . . (+47) . . N File:Lsd task recurring 02.png (Recurring Task list view with Dependency dialog) (top)
- 00:26, 12 November 2013 (diff | hist) . . (+21) . . N File:Lsd task recurring 01.png (Recurring Task dialog) (top)
- 00:15, 12 November 2013 (diff | hist) . . (+18) . . N File:Lsd tab recurring task.png (Recurring Task tab) (top)
- 00:08, 12 November 2013 (diff | hist) . . (+11) . . N File:Lsd tab tasks.png (Tab "Tasks") (top)
- 00:01, 12 November 2013 (diff | hist) . . (+16) . . m Layton ServiceDesk - Logging a New Task (Clarified title "(Non-Recurring)")
- 00:00, 12 November 2013 (diff | hist) . . (+1,946) . . Layton ServiceDesk - Logging a New Task (Added link to article "Task Types")
- 23:53, 11 November 2013 (diff | hist) . . (+9) . . m Layton ServiceDesk - Settings - Libraries - Task Types (Changed Edit button image to large size)
- 23:53, 11 November 2013 (diff | hist) . . (+26) . . N File:Lsd btn edit 24px.png (Edit button (pencil) large) (top)
- 23:50, 11 November 2013 (diff | hist) . . (+1) . . m Layton ServiceDesk - Settings - Libraries - Task Types (Removed link to image on Edit button)
- 23:49, 11 November 2013 (diff | hist) . . (-1,629) . . Layton ServiceDesk - Settings - Libraries - Task Types (Removed section "Recurring Tasks" to be merged with article "Logging a New Task")
- 23:38, 11 November 2013 (diff | hist) . . (+244) . . m Layton ServiceDesk - Configuring the System - Data Design (Implemented new "Previous/Next" links)
- 23:35, 11 November 2013 (diff | hist) . . (-233) . . m Layton ServiceDesk - Settings - Libraries - Request Templates (Removed redundant navigation links)
- 23:34, 11 November 2013 (diff | hist) . . (+467) . . m Layton ServiceDesk - Settings - Libraries - Request Templates (Implemented new "Previous/Next" links)
- 23:32, 11 November 2013 (diff | hist) . . (+219) . . m Layton ServiceDesk - Settings - Libraries - Task Types (Implemented new "Previous/Next" links)
- 23:28, 11 November 2013 (diff | hist) . . (+228) . . m Layton ServiceDesk - Settings - Libraries - Problem Statuses (Implemented new "Previous/Next" links)
- 05:51, 11 November 2013 (diff | hist) . . (-2) . . m Layton ServiceDesk - Logging a New Task (Title worded awkwardly)
- 05:47, 11 November 2013 (diff | hist) . . (+49) . . m Layton ServiceDesk - Logging a New Task (Clarified procedure)
- 05:46, 11 November 2013 (diff | hist) . . (-32) . . m Layton ServiceDesk - Logging a New Task (Removed tab button image from title)
- 05:46, 11 November 2013 (diff | hist) . . (+284) . . m Layton ServiceDesk - Logging a New Task (Minor text changes, Added images of Select button)
- 05:44, 11 November 2013 (diff | hist) . . (+31) . . N File:Lsd btn select 16px.png (Select button (pointer, cursor)) (top)
- 05:41, 11 November 2013 (diff | hist) . . (-21) . . m Layton ServiceDesk - Logging a New Task (Minor text changes)
- 05:40, 11 November 2013 (diff | hist) . . (-44) . . m Layton ServiceDesk - Logging a New Task (Minor text changes)
- 05:36, 11 November 2013 (diff | hist) . . (-61) . . m User Guide for Layton ServiceDesk (Removed link to superseded link "Scheduling New Tasks")
- 05:34, 11 November 2013 (diff | hist) . . (-6) . . m Layton ServiceDesk - Logging a New Task (Applied number style)
- 05:33, 11 November 2013 (diff | hist) . . (+3,970) . . N Layton ServiceDesk - Logging a New Task (New page)
- 05:32, 11 November 2013 (diff | hist) . . (0) . . File:Lsd tasks tab.png (Jpainter uploaded a new version of "File:Lsd tasks tab.png": Removed "(0)" number count to make it generic.) (top)
- 05:29, 11 November 2013 (diff | hist) . . (+28) . . N File:Lsd btn task complete 16px.png (Complete Task button (small)) (top)
- 05:21, 11 November 2013 (diff | hist) . . (+35) . . N File:Lsd task complete 01.png (Task completion confirmation dialog) (top)
- 05:14, 11 November 2013 (diff | hist) . . (+20) . . N File:Lsd btn task complete.png (Complete Task button) (top)
- 05:03, 11 November 2013 (diff | hist) . . (+13) . . N File:Lsd task new 02.png (New Task form) (top)
- 04:54, 11 November 2013 (diff | hist) . . (0) . . File:Lsd task new 01.png (Jpainter uploaded a new version of "File:Lsd task new 01.png": Didn't need to see whole form at this stage of the procedure.) (top)
- 04:48, 11 November 2013 (diff | hist) . . (+46) . . N File:Lsd tasks tab.png (Tasks tab from Request, Problem or Change form)
- 04:13, 11 November 2013 (diff | hist) . . (+8) . . N File:Lsd task new 01.png (New Task)
- 04:04, 11 November 2013 (diff | hist) . . (0) . . File:Lsd task view 01.png (Jpainter uploaded a new version of "File:Lsd task view 01.png": Now shows a scheduled and a completed date)
- 04:00, 11 November 2013 (diff | hist) . . (+14) . . N File:Lsd task view 01.png (Task list view)
- 03:48, 11 November 2013 (diff | hist) . . (+67) . . m User Guide for Layton ServiceDesk (Added link to "Logging a New Task")
- 03:57, 8 November 2013 (diff | hist) . . (+37) . . m Layton ServiceDesk - Installation - Test Installation (Bolded the internal link)
- 02:51, 8 November 2013 (diff | hist) . . (+104) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via the Web Interface (Updated table style and links)
- 02:44, 8 November 2013 (diff | hist) . . (+78) . . m User Guide for Layton ServiceDesk (New collapsible section "Install New Database")
- 02:42, 8 November 2013 (diff | hist) . . (-4) . . m User Guide for Layton ServiceDesk (Changed label of "Install New Database" to "New Installation")
- 02:41, 8 November 2013 (diff | hist) . . (+115) . . m User Guide for Layton ServiceDesk (Added link to "Install New Database Procedure")
- 01:22, 8 November 2013 (diff | hist) . . (+251) . . Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via Email (Changed from an FAQ to a new page on email lodgement)
- 01:20, 8 November 2013 (diff | hist) . . (+171) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via the Web Interface (Updated Headings)
- 01:16, 8 November 2013 (diff | hist) . . (+13) . . N File:Lsd btn cancel 24px.png (Cancel Button)
- 00:59, 8 November 2013 (diff | hist) . . (-25) . . m User Guide for Layton ServiceDesk (Removed redundant link to "Emailed Comment FAQ")
- 00:58, 8 November 2013 (diff | hist) . . (+191) . . m User Guide for Layton ServiceDesk (Modified "Lodging a New Request" (End User) links)
- 00:57, 8 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via the Web Interface (Jpainter moved page Layton ServiceDesk™ - Logging A New Request (End User) to Layton ServiceDesk™ - Using Layton ServiceDesk (End User) - Lodging a New Request Via the Web Interface without leaving a redirect: Renamed to contrast with lodgi...)
- 00:56, 8 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via Email (Jpainter moved page Layton ServiceDesk™ - Using Layton ServiceDesk (End User) - Lodging Requests Via Email to Layton ServiceDesk™ - Using Layton ServiceDesk (End User) - Lodging a New Request Via Email without leaving a redirect: Name chang...)
- 00:54, 8 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Using Layton ServiceDesk (End User) - Lodging a New Request Via Email (Jpainter moved page Emailed Comment FAQ to Layton ServiceDesk™ - Using Layton ServiceDesk (End User) - Lodging Requests Via Email without leaving a redirect: Not an FAQ. Need a new page for instructions on emailing requests.)
- 00:49, 8 November 2013 (diff | hist) . . (+136) . . Layton ServiceDesk - Troubleshooting - Installer Stops Instantly (Major revision)
- 00:46, 8 November 2013 (diff | hist) . . (+72) . . m User Guide for Layton ServiceDesk (Moved "Installer Stops Instantly")
- 00:46, 8 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Troubleshooting - Installer Stops Instantly (Jpainter moved page Layton Support:Layton ServiceDesk™ - General Troubleshooting - Installer Stops Instantly to Layton ServiceDesk™ - General Troubleshooting - Installer Stops Instantly without leaving a redirect)
- 00:45, 8 November 2013 (diff | hist) . . (0) . . m Layton ServiceDesk - Troubleshooting - Installer Stops Instantly (Jpainter moved page Installer stops instantly FAQ to Layton Support:Layton ServiceDesk™ - General Troubleshooting - Installer Stops Instantly without leaving a redirect: Standarised naming)
- 00:42, 8 November 2013 (diff | hist) . . (+12) . . m AuditWizard - Using AuditWizard - Administration - Auditing - AuditAgent Configuration (Removed links to images)
- 00:41, 8 November 2013 (diff | hist) . . (-4) . . m AuditWizard - Using AuditWizard - Administration - Auditing - AuditAgent Configuration (Minor formatting changes)
- 00:40, 8 November 2013 (diff | hist) . . (+6) . . m AuditWizard - Using AuditWizard - Administration - Auditing - AuditAgent Configuration (Removed link to image)
- 00:40, 8 November 2013 (diff | hist) . . (+6) . . m AuditWizard - Using AuditWizard - Administration - Auditing - AuditScanner Configuration (Removed link to image)
- 03:32, 7 November 2013 (diff | hist) . . (+95) . . m AuditWizard - Using AuditWizard - Network View (Added new Name column to table)
- 03:29, 7 November 2013 (diff | hist) . . (+219) . . m AuditWizard - Using AuditWizard - Network View (Changed bulleted list to table)
- 03:25, 7 November 2013 (diff | hist) . . (+226) . . m AuditWizard - Using AuditWizard - Network View (Converted bulleted list into table)
- 03:17, 7 November 2013 (diff | hist) . . (+67) . . m AuditWizard - Using AuditWizard - Network View (Added detail to note on Disposed)
- 03:16, 7 November 2013 (diff | hist) . . (+1) . . m AuditWizard - Using AuditWizard - Network View (Removed link to image)
- 02:55, 7 November 2013 (diff | hist) . . (-6) . . m AuditWizard - Using AuditWizard - Network View (Removed unnecessary = sign)
- 02:55, 7 November 2013 (diff | hist) . . (-12) . . m AuditWizard - Using AuditWizard - Network View (Removed unnecessary = signs)
- 02:50, 7 November 2013 (diff | hist) . . (+6) . . m AuditWizard - Using AuditWizard - Dashboard (Minor formatting changes)
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