Layton ServiceDesk - Pre-Installation - IIS Web Service Extensions

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IIS 7 (Windows Server 2008)

1. Launch Internet Information Services (IIS) Manager.
2. In the left-hand pane, click SERVER name.
3. In the right-hand pane, double-click ISAPI and CGI Restrictions:
   
   
   
   
4. If ASP.NET is Denied, right-click it and select Allow:
   
   
   
   Note: in this instance, there are two versions, one 32-bit and the other 64-bit, because this image depicts a 64-bit server. You would repeat this step for each version.
   
   
5. Close IIS Manager.

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IIS 6 (Windows Server 2003)

1. Launch Internet Information Services (IIS) Manager.
2. In the left-hand pane, expand Internet Information Services > SERVER and click Web Service Extensions.
3. If ASP.NET is Prohibited, right-click it and select Allow:
   
   
   
   
4. This is how it should look:
   
   
   
   
5. Close IIS Manager.

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