Layton ServiceDesk - Pre-Installation Procedure

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Internet Information Services (IIS)

If not already installed, for example you will be installing Layton ServiceDesk on a workstation or a laptop, you can install IIS in the Add/Remove Windows Components interface in the Add or Remove Programs control panel.

The following are the required Roles and Role Services to be installed for IIS:

Role Type
Web Server (IIS) Role
HTTP Logging Role Service
Health and Diagnostics Role Service
ISAPI Filters Role Service
ISAPI Extensions Role Service
.NET Extensibility 3.5 Role Service
ASP.NET 3.5 Role Service
.NET Extensibility 4.5 Role Service
ASP.NET 4.5 Role Service
Application Development Role Service
HTTP Errors Role Service
Directory Browsing Role Service
Security Role Service
Default Document Role Service
Common HTTP Features Role Service
Static Content Compression Role Service
Performance Role Service
Web Server Role Service
IIS 6 Management Console Role Service
IIS 6 Scripting Tools Role Service
IIS 6 WMI Compatibility Role Service
IIS 6 Metabase Compatibility Role Service
IIS 6 Management Compatibility Role Service
IIS Management Console Role Service
Management Tools Role Service
Static Content Role Service
Request Filtering Role Service

Please note that your version of IIS will differ depending on which version of Windows Server you are running.

Allow ASP.NET Web Service Extension

The ASP.NET extension will need to be allowed in IIS. See here for steps.

.NET Framework 4.5

If this is not installed, download from here and install.

The following features are required to be installed on Windows Server. Please note that the version of .NET Framework will differ depending on what version of Windows Server you are running. The minimum version of .NET Framework is v2.0. .NET Framework includes v2.0.

As of version, .NET Framework 4.5 is required.

.NET Framework Type
ASP.NET 4.5 Feature
.NET Framework 4.5 Features Feature
.NET Framework 4.5 (includes .NET 2.0, 3.0 and 4.0) Feature

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