Revision as of 03:54, 4 June 2020

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Overview

This user guide lists Technical Documents, FAQs and troubleshooting articles ahead of the main user guide articles.

Technical Documents

• Database Schema

FAQs

• How to Find the Version Number
• Sending Log Files to Support
• Sending your Database to Support
• Sending Audit Files to Support
• Configuring the Logon Script
• Backup
• Redeploying the Audit Scanner
• Redeploying the Audit Agent
• Determining the Computer User
• Privacy Statement

Troubleshooting

• Installation
  • .NET Framework 2.0 Prompt
• Database Maintenance
• Trouble Migrating SQL Compact Database to SQL Server
• AuditWizard Service Won't Start
• Audit Files Not Uploading
  • .NOLICENSES Files
  • .ERROR Files
• Asset Names Changing, Duplicates Appearing
• Manual AuditWizard Server Service Removal
• Manual Agent Service Removal
• Repairing a SQL Compact Database
• Manually Changing SQL Connection
• UAC Security Dialog When Running the Scanner

Analysis Tools

• Run a Trace
• Agent Testing

Table of Contents

Getting Started

• Review Requirements
• Pre-Installation
  • Network Share
  • Domain-User Account
• Installation (Single Instance)
• Activation
• Setup Wizard
• Special Notes

Concepts

Methods of Auditing

• Scanner, or Log-in Scanner
• Agent, or Audit Agent, Agent Service

Remote Auditing

• Scheduling the Audit Scanner
• Remote Domain
• Start Menu Method
• Email Method
  • User Instructions
• External Drive Method

Application Installation Types

• Single User
• Multiple User
• Test Installation

Reinstallation

• Migration
  • Database Only
• Clean Reinstallation
  • Embedded Database
  • SQL Database

Using AuditWizard

• Dashboard
• Network View
• Application Licensing
  • Aliasing
• Reports
• Audit Trail
• Running the Scanner in Interactive Mode

Administration

General

• Users and Security
• AuditWizard Services
• Email Settings
• Database Maintenance
  • Change Database Wizard
    • Embedded Database to SQL Migration
    • SQL Connection Change
    • Creating a New SQL Database
  • Database Purging
  • Import & Export

Auditing

• Upload Options
• AuditAgent Configuration
• AuditScanner Configuration
• AlertMonitor Configuration

Data Setup

• Location Structure
• User Defined Data
• Picklists
• Suppliers
• Asset Types
• License Types
• Serial Number Mappings

Tools

• Settings

Network Discovery

• Network Discovery

Other Buttons

• Other Buttons

SQL Integration

• SQL Import
  • Locations
  • Assets

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