Layton ServiceDesk - Configuring the System - Create and Define Libraries

From Layton Support
Jump to: navigation, search

Btn back up.png Back to Contents

Btn back up.png Previous article in this series: End Users

Contents

Overview

The next stage is to define the library information. Libraries are user-defined and provide pre-determined information or structures needed for creating and progressing Requests, Problems & Changes.

Although it is advisable to create the Libraries before implementing the system, they can always be added to or changed at any time by Analysts with Administration access. Any changes will be cascaded through the system so all records will be amended accordingly. All menu options are located in Settings > Libraries.

Next article in this series: Data Design Btn forward.png

Btn back up.png Back to Contents

Personal tools
Namespaces

Variants
Actions
Main Page
Online User Guides
General Support
Release Notes
Toolbox