Layton ServiceDesk - Troubleshooting - Can't Login

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Contents

1 Overview
2 Access is denied, Error message 401.2
3 Not Registered
4 Windows Authentication Prompt
5 401 Unauthorized on Auto Login
6 Evaluation Period Expired
7 Your login has timed out or you have tried to access a page directly without logging in
8 License Renewal Page Opens on Login
9 Broken Page, LaytonServiceDeskAppPool Message
10 IIS Anonymous Authentication Enabled

Overview

This is a list of specific issues regarding failure to login. Click a link to view the related article.

Access is denied, Error message 401.2

Not Registered

Windows Authentication Prompt

401 Unauthorized on Auto Login

Evaluation Period Expired

Your login has timed out or you have tried to access a page directly without logging in

License Renewal Page Opens on Login

**Broken Page, LaytonServiceDeskAppPool Message**

IIS Anonymous Authentication Enabled

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