Layton ServiceDesk - Installation - Which Method to Use?

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* Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database, if so go to [[Layton ServiceDesk™ - Installation - New Installation|New Installation]].
 
* Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database, if so go to [[Layton ServiceDesk™ - Installation - New Installation|New Installation]].
  
* Are you upgrading from HelpBox, if so go to [[Layton ServiceDesk™ - Installation - Upgrade from HelpBox|Upgrade from HelpBox]].
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* Are you upgrading from HelpBox, if so go to [[Layton ServiceDesk™ - Installation - Upgrade Database|Upgrade Database]].
  
 
* Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to [[Layton ServiceDesk™ - Installation - Copy Form Design|Copy Form Design]].
 
* Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to [[Layton ServiceDesk™ - Installation - Copy Form Design|Copy Form Design]].

Revision as of 06:45, 1 October 2010

Answer one of the below questions to determine which set of instructions you will need to follow.

  • Are you a new user to Layton ServiceDesk or do you wish to start again with a blank database, if so go to New Installation.
  • Do you wish to transfer forms from one Layton ServiceDesk database to another, if so go to Copy Form Design.
  • Do you need to reinstall Layton ServiceDesk and need to connect to an existing database instead of creating a new one, if so go to Clean Reinstallation.

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