AuditWizard - Clean Reinstallation - Embedded Database
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− | <p align="right">[[File:btn_back_up.png|link= | + | <p align="right">[[File:btn_back_up.png|link=AuditWizard - Clean Reinstallation]] [[AuditWizard - Clean Reinstallation|<u>Back</u>]]</p> |
− | + | __FORCETOC__ | |
+ | =Overview= | ||
+ | The most common reason for doing a Clean Reinstallation is to migrate the application to another server. This procedure can also be used to eliminate the currently installed application and install a new, fresh copy in its place. A modified procedure is used in the creation of a '''[[AuditWizard - Test Installation|Test Installation]]'''. | ||
− | + | =Procedure= | |
− | + | ==Preparation== | |
− | + | #It is recommended that you update to the latest version prior to reinstallation. If you have a faulty installation that you are going to be replacing, the update can be done later. | |
− | + | #Navigate to C:\Program Files\AuditWizard v8\db\. | |
− | + | #Copy the file ''aw_db.sdf'' elsewhere as a backup. This is your database file. ''Omit this step if you are going to start with a blank database''. | |
− | + | #If you have a ''Documents'' folder in C:\Program Files\AuditWizard v8\, copy it elsewhere as a backup. | |
− | + | ||
− | + | ==Application Removal== | |
− | + | #Open the Programs and Features Windows control panel. | |
− | + | #You may have an entry for both AuditWizard and an AuditWizard update. Uninstall any update first, then AuditWizard. | |
− | + | #Navigate to C:\Program Files\. If it exists, delete the ''AuditWizard v8'' folder. | |
− | + | #'''[[AuditWizard - Getting Started - Pre-Installation - Network Share|Network Share]]''': | |
− | + | ##If advised, delete your network share and recreate it, preferably with a different name. | |
− | + | ##Otherwise, delete the contents of the network share (but not the share itself). | |
− | + | #Navigate to C:\Documents and Settings\All Users\ | |
− | + | #Delete any shortcut to AuditWizard and enclosing folder. | |
− | + | ||
− | + | ==Fix Problems with Programs that Can't Be Installed or Uninstalled== | |
− | + | If a problem develops with uninstalling Layton ServiceDesk (often from an interrupted uninstall operation), use the '''[https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Program Install and Uninstall Troubleshooter]''' available from Microsoft Support. This will download a utility that will scan the registry for installed applications and will present a list of applications to uninstall. Select ''Layton ServiceDesk'' and let it run. It might take some time to run. | |
− | + | ||
− | + | ==Reinstallation== | |
− | + | #Download '''[https://laytontechnology.com/trialsoftware/AuditWizard.zip the full installer]'''. This is a trial that can be registered. Note that it may not be the latest version. Please confirm with Support. | |
− | <p align="right">[[File:btn_back_up.png|link= | + | #Install per the steps in '''[[AuditWizard - Getting Started - Installation|Installation]]'''. |
+ | #If it is not the latest version, log into the '''[https://client.laytontechnology.com/ Customer Portal]''', download the latest version and install it. | ||
+ | #Navigate to C:\Program Files\AuditWizard v8\db\. Replace ''aw_db.sdf'' with your backup. ''Omit this step if you are going to start with a blank database''. | ||
+ | #If you backed up the ''Documents'' folder, restore it to C:\Program Files\AuditWizard v8\. | ||
+ | |||
+ | ==Configuration== | ||
+ | #Launch. Register on launch. Cancel the Setup Wizard. | ||
+ | #Go to '''[[AuditWizard - Using AuditWizard - Administration - Auditing - AuditScanner Configuration|Administration > Auditing > AuditScanner Configuration]]'''. Enter the network share path and make any desired changes. Click the ''Save Configuration'' and ''Deploy to Network'' buttons. | ||
+ | #If you are using the Agent, go to '''[[AuditWizard - Using AuditWizard - Administration - Auditing - AuditAgent Configuration|Administration > Auditing > AuditAgent Configuration]]'''. Enter the network share path and make any desired changes. Click the ''Save Configuration'' button. | ||
+ | #Go to '''[[AuditWizard - Using AuditWizard - Administration - General - AuditWizard Services|Administration > General > AuditWizard Services]]''' and configure your AuditWizard Service. | ||
+ | |||
+ | ==Deployment== | ||
+ | #Do a full network discovery. | ||
+ | #If you are using the Scanner, '''[[AuditWizard - Administration - General - Redeploying the Audit Scanner|redeploy it]]'''. | ||
+ | #If you are using the Agent, '''[[AuditWizard - Administration - General - Redeploying the Audit Agent|redeploy it]]''' until all computers running Agents have been updated with the latest Agent. | ||
+ | |||
+ | ==Migrate Database to SQL Server== | ||
+ | The SQL Compact Edition database is purposed for trialing use only. Using the SQL Compact Edition database for a production AuditWizard installation is likely to become corrupted over time. Using the SQL Compact Edition database risks total data loss. It is highly recommended that you plan '''[[AuditWizard - Using AuditWizard - Administration - General - Database Maintenance - Change Database Wizard - SQL Migration|a migration to SQL Server]]''' at your earliest convenience. | ||
+ | <p align="right">[[File:btn_back_up.png|link=AuditWizard - Clean Reinstallation]] [[AuditWizard - Clean Reinstallation|<u>Back</u>]]</p> |
Latest revision as of 04:15, 10 May 2022
Contents |
[edit] Overview
The most common reason for doing a Clean Reinstallation is to migrate the application to another server. This procedure can also be used to eliminate the currently installed application and install a new, fresh copy in its place. A modified procedure is used in the creation of a Test Installation.
[edit] Procedure
[edit] Preparation
- It is recommended that you update to the latest version prior to reinstallation. If you have a faulty installation that you are going to be replacing, the update can be done later.
- Navigate to C:\Program Files\AuditWizard v8\db\.
- Copy the file aw_db.sdf elsewhere as a backup. This is your database file. Omit this step if you are going to start with a blank database.
- If you have a Documents folder in C:\Program Files\AuditWizard v8\, copy it elsewhere as a backup.
[edit] Application Removal
- Open the Programs and Features Windows control panel.
- You may have an entry for both AuditWizard and an AuditWizard update. Uninstall any update first, then AuditWizard.
- Navigate to C:\Program Files\. If it exists, delete the AuditWizard v8 folder.
- Network Share:
- If advised, delete your network share and recreate it, preferably with a different name.
- Otherwise, delete the contents of the network share (but not the share itself).
- Navigate to C:\Documents and Settings\All Users\
- Delete any shortcut to AuditWizard and enclosing folder.
[edit] Fix Problems with Programs that Can't Be Installed or Uninstalled
If a problem develops with uninstalling Layton ServiceDesk (often from an interrupted uninstall operation), use the Program Install and Uninstall Troubleshooter available from Microsoft Support. This will download a utility that will scan the registry for installed applications and will present a list of applications to uninstall. Select Layton ServiceDesk and let it run. It might take some time to run.
[edit] Reinstallation
- Download the full installer. This is a trial that can be registered. Note that it may not be the latest version. Please confirm with Support.
- Install per the steps in Installation.
- If it is not the latest version, log into the Customer Portal, download the latest version and install it.
- Navigate to C:\Program Files\AuditWizard v8\db\. Replace aw_db.sdf with your backup. Omit this step if you are going to start with a blank database.
- If you backed up the Documents folder, restore it to C:\Program Files\AuditWizard v8\.
[edit] Configuration
- Launch. Register on launch. Cancel the Setup Wizard.
- Go to Administration > Auditing > AuditScanner Configuration. Enter the network share path and make any desired changes. Click the Save Configuration and Deploy to Network buttons.
- If you are using the Agent, go to Administration > Auditing > AuditAgent Configuration. Enter the network share path and make any desired changes. Click the Save Configuration button.
- Go to Administration > General > AuditWizard Services and configure your AuditWizard Service.
[edit] Deployment
- Do a full network discovery.
- If you are using the Scanner, redeploy it.
- If you are using the Agent, redeploy it until all computers running Agents have been updated with the latest Agent.
[edit] Migrate Database to SQL Server
The SQL Compact Edition database is purposed for trialing use only. Using the SQL Compact Edition database for a production AuditWizard installation is likely to become corrupted over time. Using the SQL Compact Edition database risks total data loss. It is highly recommended that you plan a migration to SQL Server at your earliest convenience.