Layton ServiceDesk - Reporting - Scheduling Reports
From Layton Support
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Contents |
Overview
Reports can be scheduled to run at a set interval, which will produce a PDF or CSV file that is emailed to specified email addresses.
Any report other than a statistics report can be scheduled. The reports that can be scheduled produce a grid of results.
![Lsd reporting sched 01.png](/support/images/3/32/Lsd_reporting_sched_01.png)
Procedure
- The Analyst who will be doing this procedure must have Reports Access enabled on their account, or they will not see the Reporting tab.
- Click the Add button
.
- Enter a name for the schedule in the Name field. Note that this is not necessarily the same as the report name.
- Select a report in the Report menu.
- Click a checkbox for the type of file attachment you want.
- Click the Save button
.