Layton ServiceDesk - FAQ - Manual Login
Contents |
Overview
An Analyst or End User can log in manually.
Resetting a Password
If the user has forgotten the password, it can be reset by an admin with these procedures:
Procedure
The Main Home Page is the page that opens when you launch the application:
http://server/laytonservicedesk/Login.aspx
In a default configuration, there is a login button for Analysts and End Users. The user clicks the appropriate button and provides their username and password.
![Lsd manual login 01.png](/support/images/4/4f/Lsd_manual_login_01.png)
Bypassing the Main Home Page
It may be desirable to bypass the Main Home page, e.g. publishing a link to an intranet that will take End Users directly to the End User login page.
Analyst Login Page
The Main Home Page can be bypassed with this URL:
http://server/laytonservicedesk/Loginuser.aspx
The Analyst login page will open. The Analyst provides their username and password.
![Lsd manual login 02.png](/support/images/b/b9/Lsd_manual_login_02.png)
End User Login Page
The Main Home Page can be bypassed with this URL:
http://server/laytonservicedesk/Logineuser.aspx
The End User login page will open. The End User provides their username and password.
![Lsd manual login 03.png](/support/images/0/0d/Lsd_manual_login_03.png)