User contributions
- 16:34, 23 June 2010 (diff | hist) . . (+419) . . Layton ServiceDesk - Configuring the System - Create and Define Libraries
- 16:11, 23 June 2010 (diff | hist) . . (+90) . . Layton ServiceDesk - Configuring the System - Create and Define Libraries
- 16:10, 23 June 2010 (diff | hist) . . (-90) . . Layton ServiceDesk - Configuring the System - Create and Define Libraries
- 16:08, 23 June 2010 (diff | hist) . . (+27,499) . . N Layton ServiceDesk - Configuring the System - Create and Define Libraries (Created page with '== Setting Up Libraries == The next stage is to define the library information. Libraries are user-defined and provide pre-determined information or structures needed for creati…')
- 15:44, 23 June 2010 (diff | hist) . . (+15) . . Layton ServiceDesk - Configuring the System - End Users
- 15:43, 23 June 2010 (diff | hist) . . (+2) . . Layton ServiceDesk - Configuring the System - Analyst, Analyst Groups & CAB Groups
- 15:39, 23 June 2010 (diff | hist) . . (+71) . . Layton ServiceDesk - Flow Diagram
- 15:36, 23 June 2010 (diff | hist) . . (-35) . . Layton ServiceDesk - System Overview
- 20:55, 22 June 2010 (diff | hist) . . (+283) . . N Layton ServiceDesk - Configuring the System - Quick Info Design (Created page with 'Quick Info Design permits the definition of the information shown in the End User and Site Quick Info pop‐ups. This operates in exactly the same way as form design, with the e…')
- 20:54, 22 June 2010 (diff | hist) . . (+2,018) . . N Layton ServiceDesk - Configuring the System - Data Design (Created page with 'The Data design function provides users with the ability to add user defined field fields to data tables in the Layton ServiceDesk™ database. '''• Table Definitions''' …')
- 20:45, 22 June 2010 (diff | hist) . . (+1,808) . . Main Page (→Topics)
- 20:29, 22 June 2010 (diff | hist) . . (+10) . . Layton ServiceDesk - Configuring the System - End Users
- 20:27, 22 June 2010 (diff | hist) . . (+4,570) . . N Layton ServiceDesk - Configuring the System - End Users (Created page with 'End Users can be pre-defined or input before the system is implemented or input as required or “on the fly” as Requests are received. Also, if End Users are given direct acc…')
- 20:22, 22 June 2010 (diff | hist) . . (+164) . . Main Page (→Topics)
- 20:20, 22 June 2010 (diff | hist) . . (+8,467) . . N Layton ServiceDesk - Configuring the System - Analyst, Analyst Groups & CAB Groups (Created page with 'The first step is to decide how the support staff will be organized and whether Analyst Groups will be implemented. A simple system may well have only one level of support st…')
- 20:10, 22 June 2010 (diff | hist) . . (+222) . . Main Page (→Topics)
- 20:03, 22 June 2010 (diff | hist) . . (+239) . . Main Page (→Topics)
- 20:00, 22 June 2010 (diff | hist) . . (+3,516) . . N Layton ServiceDesk - Configuring the System - Introduction (Created page with 'This Chapter describes how to configure Layton ServiceDesk™ and although you can follow the sections in order, there is no real need. Because the system is highly configurable…')
- 19:54, 22 June 2010 (diff | hist) . . (+194) . . Main Page (→Topics)
