Layton ServiceDesk - Release Notes - Version

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ServiceDesk v6.4.8.1 is a minor release of the product. The upgrade may be applied to any version of 6.2.0 or later.

Please log in to the Client Support Portal to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally run the upgrade installer lsd6481_upgrade.exe.

Bug Fixes

  • 275 Letter Inserted in Notify Additional Users Email Address, Email Fails to Send
  • 276 Cannot Find Table 0 When Searching Requests By sys_eusername
  • 282 Analyst Name truncated in analyst availability view
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