AuditWizard - Getting Started - Review Requirements

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Servers

The live application requires at least an application and a SQL Server. These can be on the same or different servers. The system requirements for the application server are dependent on the number of PCs to be audited. The configuration defined below is the recommended minimum.

On installation, a SQL Compact database is created on the application server. This is intended for only trial and testing purposes, and when going live, it is strongly recommended that it be migrated to SQL Server.

AuditWizard Application Server

Hardware Requirements

Requirement Description
Minimum processor Intel Core i3 or higher. This is not a recommended live server configuration for large-scale deployments (1000 clients or more). In this case, Intel Xeon.
Minimum RAM 2GB
Hard-drive space 70–100 MB for the program installation. Allow at least 500 MB for growth in the folder structure. This is for attachments and other files related to the application. On installation, a SQL Compact database is created. This is intended for trial and testing purposes, and when going live, it is recommended that it be migrated to SQL Server. If not, the hard-drive space requirements will exceed 500 MB.
Screen Resolution AuditWizard can support any screen resolution from 800 x 600. As it is a Windows application, it can be maximized to the available screen resolution.

Software Requirements

Operating System

It is not recommended that a live installation of AuditWizard be installed on a computer running a workstation version of Windows. A service is used to do background tasks, and this requires that the computer be running constantly. Additionally, there may be issues with the number of computer connections to the computer. For this, we recommend that it be installed on a server-class Windows version. If using the AuditAgent, a Server OS must be used.

Requirement Description
Operating System (Trial/Testing) Minimum Windows XP. This is only recommended for trial and testing.
Operating System (Live) Windows 32- and 64-bit Windows 2008 to 2019 operating systems.

Windows Components

Requirement Description
.NET Framework 3.5 Enabled in the Windows Features control panel.

Ports

These are default ports and are the supported ones. Use different ports under your own advisement.

Port TCP UDP Name Description
25 Yes No Simple Mail Transfer Protocol (SMTP) (Not Secure) Used for sending email notifications. Use either this or 465, not both.
137 Yes Yes NetBIOS NetBIOS Name Service Can be used for the Agent.
139 Yes Yes NetBIOS NetBIOS Session Service Needed for network sharing.
445 Yes No Microsoft-DS SMB file sharing Used for file sharing.
465 Yes No Simple Mail Transfer Protocol (SMTP) (Secure) Used for sending email notifications. Use either this or 25, not both.
49961 Yes No Private Port Used for Security Guarantee scan to ensure delivery of data packets.
0–65536 Yes No Dynamic AuditWizard dynamically allocates ports in the range 0–65536, as available.

SQL Server

SQL Compact

On installation, a SQL Compact database is created on the application server. This is intended for only trial and testing purposes, and when going live, it is strongly recommended that it be migrated to SQL Server.

To migrate to a SQL Server Express or full SQL Server database, run the Change Database Wizard.

SQL Server

Either the enterprise (full) version of SQL Server or the free Express version can be used. SQL Server does not need to be installed on the same server as Layton ServiceDesk.

  • Microsoft SQL Server 2005 or later
  • Microsoft SQL Server 2005 Express or later.

If you don't have any version of SQL Server installed, you may download the free SQL Server Express from Microsoft.

You can use either, depending on your hardware configuration. You should choose a WT ("With Tools") version to get Microsoft SQL Server Management Studio. Management Studio offers features such as database backup and recovery options.

SQL Server Browser Service

If Layton ServiceDesk is to be installed on a server that is separate from the one hosting the SQL database, the SQL Server Browser Service must be enabled, or Layton ServiceDesk will not be able to see the SQL Server.

Ports

This is the default port and is the supported one. Use a different port under your own advisement.

Port Description
1433 SQL Server

Windows Account

A Windows account should be added in Management Studio in SERVER ➤ Security ➤ Logins. This should be used to access SQL Server during installations and upgrades.

In Properties, default settings can be specified, but make sure it has the public and sysadmin roles in the Server Roles tab and it has permission to connect and login in the Status tab.

Clients (Audited Computers)

Operating System

Virtually any computer can be audited, provided the operating system is one of the following:

  • Windows XP, Vista, 7, 8 and 10
  • Windows Server 2000, 2003, 2008, 2012, 2016, 2019
  • Both 32 and 64 Bit Operating Systems

Firewall

Deployment of the Agent will be difficult if individual client computers have a firewall installed. We recommend that you either do not use a client-level firewall or use the Scanner method instead.

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