Layton ServiceDesk - Settings - Global List View - Default Select End User
From Layton Support
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m (Jpainter moved page Layton ServiceDesk™ - Settings - Global List View - Default Select End User to Layton ServiceDesk - Settings - Global List View - Default Select End User without leaving a redirect: Removed the TM symbol for a cleaner URL) |
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− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
__FORCETOC__ | __FORCETOC__ | ||
=Overview= | =Overview= | ||
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− | After any modifications, '''[[Layton | + | After any modifications, '''[[Layton ServiceDesk - Settings - Global List View - Copy List Views From Default|copy List Views from default]]''' so that the Analysts will see the new list view. |
=Use= | =Use= | ||
− | #On the Analyst Request form, click the Select button [[File:Lsd btn select 16px.png|link=]]. The Search End User dialog will open. This is the '''[[Layton | + | #On the Analyst Request form, click the Select button [[File:Lsd btn select 16px.png|link=]]. The Search End User dialog will open. This is the '''[[Layton ServiceDesk - Settings - Form Design - Search End User|Search End User]]''' form.<br /><p>[[File:Lsd form design search euser02.png|link=]]<br /></p> |
#Enter any search criteria and click the the Search button [[File:Lsd btn search 32px.png|link=]]. | #Enter any search criteria and click the the Search button [[File:Lsd btn search 32px.png|link=]]. | ||
#The list of End Users found will appear in the End Users list. This is the ''Default Select End User'' global default list view.<br /><p>[[File:Lsd global list view def sel euser02.png|link=]]</p> | #The list of End Users found will appear in the End Users list. This is the ''Default Select End User'' global default list view.<br /><p>[[File:Lsd global list view def sel euser02.png|link=]]</p> | ||
− | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton | + | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p> |
Latest revision as of 05:20, 30 August 2017
Contents |
[edit] Overview
This view is the one seen after executing a search for an End User on the Analyst Request form.
After any modifications, copy List Views from default so that the Analysts will see the new list view.
[edit] Use
- On the Analyst Request form, click the Select button . The Search End User dialog will open. This is the Search End User form.
- Enter any search criteria and click the the Search button .
- The list of End Users found will appear in the End Users list. This is the Default Select End User global default list view.