Layton ServiceDesk - Procedures - General - Sending Log Files to Support - Application Log
From Layton Support
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Occasionally Layton Technology Support may request your log files in order to investigate a reported problem. We will need the log files that are relevant to the time at which the problem occurred. | Occasionally Layton Technology Support may request your log files in order to investigate a reported problem. We will need the log files that are relevant to the time at which the problem occurred. | ||
− | + | There are two procedures: | |
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− | + | =Procedures= | |
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+ | '''[[Layton ServiceDesk - Procedures - General - Sending Log Files to Support - Application Log - Truncated|See here]]'''. | ||
− | + | ==Full== | |
− | + | '''[[Layton ServiceDesk - Procedures - General - Sending Log Files to Support - Application Log - Full |See here]]'''. | |
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Latest revision as of 20:53, 20 December 2023
Contents |
[edit] Overview
Occasionally Layton Technology Support may request your log files in order to investigate a reported problem. We will need the log files that are relevant to the time at which the problem occurred.
There are two procedures: