Layton ServiceDesk - Pre-Installation Procedure

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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p>
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<p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk - System Requirements]] [[Layton ServiceDesk - System Requirements |<u>Previous article in this series: ''System Requirements''</u>]]</p>
 
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== SQL Server ==
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=Internet Information Services (IIS)=
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If you don't have any version of SQL Server installed, you can download the free SQL Server 2005 Express edition from [http://www.auditwizard.com.au/software/ms_sql_svr_2005_exp_32bit.zip here]. You will also need the Microsoft SQL Server Management Studio 2005, which you can download from [http://www.auditwizard.com.au/software/ms_sql_svr_2005_exp_ssmsee.zip here]. Note that Management Studio 2005 can also be used to manage MSDE, SQL 2000, SQL 2005 and SQL 2008 servers.
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If not already installed, for example you will be installing Layton ServiceDesk on a workstation or a laptop, you can install IIS in the ''Add/Remove Windows Components'' interface in the ''Add or Remove Programs'' control panel.
  
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== IIS Web Service Extensions ==
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The following are the required Roles and Role Services to be installed for IIS:
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The ASP.NET extension will need to be allowed in IIS. [[Layton_ServiceDesk™_-_Pre-Installation_-_IIS_Web_Service_Extensions|See here for steps]].
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==Installing Layton ServiceDesk on Laptops or Notebooks==
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{| class="wikitable" border="1"
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[[Layton_ServiceDesk-Installation-Special_Notes#Installing_Layton_ServiceDesk.E2.84.A2_on_Laptops_or_Notebooks|Refer to this Special Note]].
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! style="background:#009999; width: 200px; color: #FFFFFF"|Role
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! style="background:#009999; width: 100px; color: #FFFFFF"|Type
 +
|-
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|Web Server (IIS)
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|Role
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|-
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|HTTP Logging
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|Role Service
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|-
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|Health and Diagnostics
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|Role Service
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|-
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|ISAPI Filters
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|Role Service
 +
|-
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|ISAPI Extensions
 +
|Role Service
 +
|-
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|.NET Extensibility 3.5
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|Role Service
 +
|-
 +
|ASP.NET 3.5
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|Role Service
 +
|-
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|.NET Extensibility 4.5
 +
|Role Service
 +
|-
 +
|ASP.NET 4.5
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|Role Service
 +
|-
 +
|Application Development
 +
|Role Service
 +
|-
 +
|HTTP Errors
 +
|Role Service
 +
|-
 +
|Directory Browsing
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|Role Service
 +
|-
 +
|Security
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|Role Service
 +
|-
 +
|Default Document
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|Role Service
 +
|-
 +
|Common HTTP Features
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|Role Service
 +
|-
 +
|Static Content Compression
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|Role Service
 +
|-
 +
|Performance
 +
|Role Service
 +
|-
 +
|Web Server
 +
|Role Service
 +
|-
 +
|IIS 6 Management Console
 +
|Role Service
 +
|-
 +
|IIS 6 Scripting Tools
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|Role Service
 +
|-
 +
|IIS 6 WMI Compatibility
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|Role Service
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|-
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|IIS 6 Metabase Compatibility
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|Role Service
 +
|-
 +
|IIS 6 Management Compatibility
 +
|Role Service
 +
|-
 +
|IIS Management Console
 +
|Role Service
 +
|-
 +
|Management Tools
 +
|Role Service
 +
|-
 +
|Static Content
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|Role Service
 +
|-
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|Request Filtering
 +
|Role Service
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|}
  
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<p align="right">[[File:btn_back_up.png|link=User_Guide_for_Layton_ServiceDesk]] [[User_Guide_for_Layton_ServiceDesk|<u>Back to Contents</u>]]</p>
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Please note that your version of IIS will differ depending on which version of Windows Server you are running.
 +
 
 +
=[[Layton_ServiceDesk_-_Pre-Installation_-_IIS_Web_Service_Extensions|Allow ASP.NET Web Service Extension]]=
 +
The ASP.NET extension will need to be allowed in IIS. '''[[Layton_ServiceDesk_-_Pre-Installation_-_IIS_Web_Service_Extensions|See here for steps]]'''.
 +
 
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=.NET Framework 4.5=
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If this is not installed, download from '''[https://www.microsoft.com/en-au/download/details.aspx?id=30653 here]''' and install.
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The following features are required to be installed on Windows Server. Please note that the version of .NET Framework will differ depending on what version of Windows Server you are running. The minimum version of .NET Framework is v2.0. .NET Framework includes v2.0.
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 +
As of version 6.7.0.2, .NET Framework 4.5 is required.
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 +
{| class="wikitable" border="1"
 +
! style="background:#009999; width: 400px; color: #FFFFFF"|.NET Framework
 +
! style="background:#009999; width: 100px; color: #FFFFFF"|Type
 +
|-
 +
|ASP.NET 4.5
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|Feature
 +
|-
 +
|.NET Framework 4.5 Features
 +
|Feature
 +
|-
 +
|.NET Framework 4.5 (includes .NET 2.0, 3.0 and 4.0)
 +
|Feature
 +
|}
 +
 
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<p align="right">[[Layton ServiceDesk - Installation - Which Method to Use? |<u>Next article in this series: ''Which Method to Use?''</u>]] [[File:Btn forward.png|link=Layton ServiceDesk - Installation - Which Method to Use?]]</p>
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk]] [[User Guide for Layton ServiceDesk|<u>Back to Contents</u>]]</p>

Latest revision as of 05:46, 8 August 2018

Btn back up.png Back to Contents

Btn back up.png Previous article in this series: System Requirements

Contents

[edit] Internet Information Services (IIS)

If not already installed, for example you will be installing Layton ServiceDesk on a workstation or a laptop, you can install IIS in the Add/Remove Windows Components interface in the Add or Remove Programs control panel.

The following are the required Roles and Role Services to be installed for IIS:

Role Type
Web Server (IIS) Role
HTTP Logging Role Service
Health and Diagnostics Role Service
ISAPI Filters Role Service
ISAPI Extensions Role Service
.NET Extensibility 3.5 Role Service
ASP.NET 3.5 Role Service
.NET Extensibility 4.5 Role Service
ASP.NET 4.5 Role Service
Application Development Role Service
HTTP Errors Role Service
Directory Browsing Role Service
Security Role Service
Default Document Role Service
Common HTTP Features Role Service
Static Content Compression Role Service
Performance Role Service
Web Server Role Service
IIS 6 Management Console Role Service
IIS 6 Scripting Tools Role Service
IIS 6 WMI Compatibility Role Service
IIS 6 Metabase Compatibility Role Service
IIS 6 Management Compatibility Role Service
IIS Management Console Role Service
Management Tools Role Service
Static Content Role Service
Request Filtering Role Service

Please note that your version of IIS will differ depending on which version of Windows Server you are running.

[edit] Allow ASP.NET Web Service Extension

The ASP.NET extension will need to be allowed in IIS. See here for steps.

[edit] .NET Framework 4.5

If this is not installed, download from here and install.

The following features are required to be installed on Windows Server. Please note that the version of .NET Framework will differ depending on what version of Windows Server you are running. The minimum version of .NET Framework is v2.0. .NET Framework includes v2.0.

As of version 6.7.0.2, .NET Framework 4.5 is required.

.NET Framework Type
ASP.NET 4.5 Feature
.NET Framework 4.5 Features Feature
.NET Framework 4.5 (includes .NET 2.0, 3.0 and 4.0) Feature

Next article in this series: Which Method to Use? Btn forward.png

Btn back up.png Back to Contents

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