Layton ServiceDesk - Pre-Installation - IIS Web Service Extensions

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IIS 6 (Windows Server 2003)

<ol>

 <li>Launch Internet Information Services (IIS) Manager.</li>
 <li>In the left-hand pane, expand Internet Information Services > SERVER and click Web Service Extensions.</li>
 <li>If ASP.NET is Prohibited, right-click it and select Allow:<br><br>
 <br><br></li>
 <li>This is how it should look:<br><br>
 <br><br></li>
 <li>Close IIS Manager.</li>

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IIS 7 (Windows Server 2008)

<ol>

 <li>Launch Internet Information Services (IIS) Manager.</li>
 <li>In the left-hand pane, click SERVER name.</li>
 <li>In the right-hand pane, double-click ISAPI and CGI Restrictions:<br><br>
 <br><br></li>
 <li>If ASP.NET is Denied, right-click it and select Allow:<br><br>
 <br><br>
 Note: in this instance, there are two versions, one 32-bit and the other 64-bit, because this image depicts a 64-bit server. You would repeat this step for each version.<br><br></li>
 <li>Close IIS Manager.</li>

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