Layton ServiceDesk - Pre-Installation Procedure
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Contents |
Internet Information Services (IIS)
If not already installed, for example you will be installing Layton ServiceDesk on a workstation or a laptop, you can install IIS in the Add/Remove Windows Components interface in the Add or Remove Programs control panel.
The following are the required Roles and Role Services to be installed for IIS:
| Role | Type |
|---|---|
| Web Server (IIS) | Role |
| HTTP Logging | Role Service |
| Health and Diagnostics | Role Service |
| ISAPI Filters | Role Service |
| ISAPI Extensions | Role Service |
| .NET Extensibility 3.5 | Role Service |
| ASP.NET 3.5 | Role Service |
| .NET Extensibility 4.5 | Role Service |
| ASP.NET 4.5 | Role Service |
| Application Development | Role Service |
| HTTP Errors | Role Service |
| Directory Browsing | Role Service |
| Security | Role Service |
| Default Document | Role Service |
| Common HTTP Features | Role Service |
| Static Content Compression | Role Service |
| Performance | Role Service |
| Web Server | Role Service |
| IIS 6 Management Console | Role Service |
| IIS 6 Scripting Tools | Role Service |
| IIS 6 WMI Compatibility | Role Service |
| IIS 6 Metabase Compatibility | Role Service |
| IIS 6 Management Compatibility | Role Service |
| IIS Management Console | Role Service |
| Management Tools | Role Service |
| Static Content | Role Service |
| Request Filtering | Role Service |
Please note that your version of IIS will differ depending on which version of Windows Server you are running.
Allow ASP.NET Web Service Extension
The ASP.NET extension will need to be allowed in IIS. See here for steps.
.NET Framework 4.5
If this is not installed, download from here and install.
The following features are required to be installed on Windows Server. Please note that the version of .NET Framework will differ depending on what version of Windows Server you are running. The minimum version of .NET Framework is v2.0. .NET Framework includes v2.0.
As of version 6.7.0.2, .NET Framework 4.5 is required.
| .NET Framework | Type |
|---|---|
| ASP.NET 4.5 | Feature |
| .NET Framework 4.5 Features | Feature |
| .NET Framework 4.5 (includes .NET 2.0, 3.0 and 4.0) | Feature |
