Layton ServiceDesk - Installation - Migration
Contents |
Overview
We highly recommend that you do not commit to the migrated installation until you are sure that the application is working without issues.
Version
Check the application version on your live installation. Check here for the latest version.
If you are not running the latest version on your source installation, please contact Support for the version you are running. You will be provided with a link to the latest full version for use in the below procedures.
Migrating the Application Only
Use Case
This would be when you need to move the application to a new server, but leave the database on the existing SQL server.
Procedure
Migrating the Application Only (Direct Update to Latest Version)
Use Case
If you need to move the application to a new server, but leave the database on the existing SQL server. You would follow this version of the procedure if the currently installed version on the source server is earlier than the current version.
Procedure
Layton ServiceDesk - Installation - Migration - Application Only (Direct Update to Latest Version)
Migrating Application and Database
Use Case
When you need to move both application and database to another or other servers.
Procedure
Migration - Application and Database
Migrating Database Only
Use Case
When you need to move just the database to another SQL server.
