Layton ServiceDesk - Troubleshooting - Can't Login - IIS Anonymous Authentication Enabled
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(Updated for Windows 11) |
m (Jpainter moved page Layton ServiceDesk - Installation - Special Notes - IIS Integrated Windows Authentication Disabled to Layton ServiceDesk - Troubleshooting - Can't Login - IIS Anonymous Authentication Enabled without leaving a redirect: Rewr...) |
Revision as of 03:01, 7 November 2023
On launch, if you get an error page with the message Access is denied, Error message 401.2, follow these steps:
- Open Internet Information Services (IIS) Manager.
- Expand SERVER (SERVER\account) > Sites > Default Web Site.
- Click Layton ServiceDesk.
- Double-click Authentication.
- Check that Anonymous Authentication is Disabled:
- If you had to change it, restart IIS.