Layton ServiceDesk - Troubleshooting - Can't Login - IIS Anonymous Authentication Enabled
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On launch, if you get an error page with the message ''Access is denied'', ''Error message 401.2'', follow these steps: | On launch, if you get an error page with the message ''Access is denied'', ''Error message 401.2'', follow these steps: | ||
| − | + | #Open Internet Information Services (IIS) Manager. | |
| − | + | #Check that ''Integrated Windows authentication'' is checked:<br/><p>[[File:Lsd_install_specnotes_01.png|link=]]</p><br/> | |
| − | + | #If you had to change it, restart IIS. | |
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<p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk - Installation - Special Notes]] [[Layton ServiceDesk - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk - Installation - Special Notes]] [[Layton ServiceDesk - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> | ||
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Revision as of 02:55, 23 November 2016
On launch, if you get an error page with the message Access is denied, Error message 401.2, follow these steps:
- Open Internet Information Services (IIS) Manager.
- Check that Integrated Windows authentication is checked:
- If you had to change it, restart IIS.
