Layton ServiceDesk - Settings - Libraries - Out of Office

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The Out of Office email ignore option works to protect against infinite email loops caused by auto-responders, out of office messages, and auto-reply mailbox configurations. To create an out of office ignore rule, enter a search string, then optionally enable Case sensitivity. If any of the rules find a match in the contents of an email, this email will be dropped. An example configuration is shown below:
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
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The Out of Office email ignore option works to protect against infinite email loops caused by auto-responders, out of office messages, and auto-reply mailbox configurations. To create an out of office ignore rule, enter a search string, then optionally enable Case sensitivity. If any of the rules find a match in the contents of an email, the email will be dropped.
  
[[File:Out of office message ignore.png]]
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[[File:Lsd out of office01.png|center|link=]]
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>

Revision as of 00:30, 4 September 2014

Btn back up.png Back to Contents

The Out of Office email ignore option works to protect against infinite email loops caused by auto-responders, out of office messages, and auto-reply mailbox configurations. To create an out of office ignore rule, enter a search string, then optionally enable Case sensitivity. If any of the rules find a match in the contents of an email, the email will be dropped.


Lsd out of office01.png

Btn back up.png Back to Contents

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