Layton ServiceDesk - Release Notes - Version 6.5.2
From Layton Support
Upgrading
ServiceDesk v6.5.2 is a minor release of the product. The upgrade may be applied to any version of 6.2.0 or later.
Please log in to the client support portal to download the upgrade installer. To install the upgrade, first extract all files from the archive, back up your database, stop the IIS Admin service, stop the LaytonServiceDesk service, and finally run the upgrade installer lsd65_upgrade.exe.
New Features
- 187 Request Status Automatic Request closure
- 194 Link Documents to End Users
- 195 End User Contract Expiry Alert
Bug Fixes
- 267 Unable to Save Task in IE11
- 280 Change Email Notifications Not Being Sent
- 281 Disabled Analyst Assigned to an Analyst Group Still Being Sent Mail
- 289 Request Timed Out when opening Manage Site
- 290 Error after adding sys_company_id to request list view
- 291 Every company owns every site
- 295 Cannot disable end user after searching end user
- 309 New Requests Not Being Saved
- 313 End User login has timed out after saving new change
- 315 Priority lost when end user closes request
