Layton ServiceDesk - Pre-Installation Procedure

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(→‎Internet Information Services (IIS))
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The following is the required Roles and Role Services to be installed for IIS:
 
The following is the required Roles and Role Services to be installed for IIS:
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 +
{| class="wikitable" border="1"
 +
! style="background:#efefef;" width="250" | Role
 +
! style="background:#ffdead;" | Role Service
 +
|-
 +
|Web Server (IIS)
 +
|Role
 +
|-
 +
|HTTP Logging
 +
|Role Service
 +
|-
 +
|Health and Diagnostics
 +
|Role Service
 +
|-
 +
|ISAPI Filters
 +
|Role Service
 +
|-
 +
|ISAPI Extensions
 +
|Role Service
 +
|-
 +
|.NET Extensibility 3.5
 +
|Role Service
 +
|-
 +
|ASP.NET 3.5
 +
|Role Service
 +
|-
 +
|.NET Extensibility 4.5
 +
|Role Service
 +
|-
 +
|ASP.NET 4.5
 +
|Role Service
 +
|-
 +
|Application Development
 +
|Role Service
 +
|-
 +
|HTTP Errors
 +
|Role Service
 +
|-
 +
|Directory Browsing
 +
|Role Service
 +
|-
 +
|Security
 +
|Role Service
 +
|-
 +
|Default Document
 +
|Role Service
 +
|-
 +
| Common HTTP Features
 +
|Role Service
 +
|-
 +
|Static Content Compression
 +
|Role Service
 +
|-
 +
|Performance
 +
|Role Service
 +
|-
 +
|Web Server
 +
|Role Service
 +
|-
 +
|IIS 6 Management Console
 +
|Role Service
 +
|-
 +
|IIS 6 Scripting Tools
 +
|Role Service
 +
|-
 +
|IIS 6 WMI Compatibility
 +
|Role Service
 +
|-
 +
|IIS 6 Metabase Compatibility
 +
|Role Service
 +
|-
 +
|IIS 6 Management Compatibility
 +
|Role Service
 +
|-
 +
|IIS Management Console
 +
|Role Service
 +
|-
 +
|Management Tools
 +
|Role Service
 +
|-
 +
|Static Content
 +
|Role Service
 +
|-
 +
|Request Filtering
 +
|Role Service
 +
|}
 +
 +
 +
{| class="wikitable" border="1"
 +
! style="background:#efefef;" width="250" | Role
 +
! style="background:#ffdead;" | Role Service
 +
|-
 +
| Analyst Disabled
 +
| Disables the analyst. Increases the available analyst license count and removes the analyst from all other analyst lists in the system.
 +
|-
 +
| NTLM Login
 +
| Allows analyst to login with NTLM passthrough authentication.
 +
|-
 +
| Product Updates
 +
| Analyst will be notified when a new upgrade is released.
 +
|-
 +
| Auto Refresh Interval
 +
| Controls the page refresh frequency of the request list view.
 +
|-
 +
| Home Screen
 +
| Configures the page linked to by the Home buttons.
 +
|-
 +
| Color
 +
| Sets the analyst color.
 +
|-
 +
|}
  
 
==Allow ASP.NET Web Service Extension==
 
==Allow ASP.NET Web Service Extension==

Revision as of 17:32, 30 May 2013

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Contents

Internet Information Services (IIS)

If not already installed, for example you will be installing Layton ServiceDesk on a workstation or a laptop, you can install IIS in the Add/Remove Windows Components interface in the Add or Remove Programs control panel.

The following is the required Roles and Role Services to be installed for IIS:

Role Role Service
Web Server (IIS) Role
HTTP Logging Role Service
Health and Diagnostics Role Service
ISAPI Filters Role Service
ISAPI Extensions Role Service
.NET Extensibility 3.5 Role Service
ASP.NET 3.5 Role Service
.NET Extensibility 4.5 Role Service
ASP.NET 4.5 Role Service
Application Development Role Service
HTTP Errors Role Service
Directory Browsing Role Service
Security Role Service
Default Document Role Service
Common HTTP Features Role Service
Static Content Compression Role Service
Performance Role Service
Web Server Role Service
IIS 6 Management Console Role Service
IIS 6 Scripting Tools Role Service
IIS 6 WMI Compatibility Role Service
IIS 6 Metabase Compatibility Role Service
IIS 6 Management Compatibility Role Service
IIS Management Console Role Service
Management Tools Role Service
Static Content Role Service
Request Filtering Role Service


Role Role Service
Analyst Disabled Disables the analyst. Increases the available analyst license count and removes the analyst from all other analyst lists in the system.
NTLM Login Allows analyst to login with NTLM passthrough authentication.
Product Updates Analyst will be notified when a new upgrade is released.
Auto Refresh Interval Controls the page refresh frequency of the request list view.
Home Screen Configures the page linked to by the Home buttons.
Color Sets the analyst color.

Allow ASP.NET Web Service Extension

The ASP.NET extension will need to be allowed in IIS. See here for steps.

.NET Framework 3.5

If this is not installed, download from here and install.

SQL Server

If you don't have any version of SQL Server installed, you can download the free SQL Server 2005 Express edition from here. You will also need the Microsoft SQL Server Management Studio 2005, which you can download from here. Note that Management Studio 2005 can also be used to manage MSDE, SQL 2000, SQL 2005 and SQL 2008 servers.

Installation

Proceed to Installation.

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