Layton ServiceDesk - Installation - Test Installation
From Layton Support
Contents |
Application & Copy of Live Database
Use Case
To test the application with your existing database without affecting the live system.
Procedure
- Back up your SQL database.
- Restore the backup with a different name, on the same SQL server or a different one.
- Determine the application version installed on your live system.
- Contact Support to obtain the version installed on your live system.
- Install as per New Installation. When the Database Tool opens, connect to the database copy, not the live one.
- If you are testing an upgrade to the latest version, download it from the Customer Portal and install it per the instructions in the latest Release Notes.