Layton ServiceDesk - Troubleshooting - Your login has timed out or you have tried to access a page directly without logging in

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Open Internet Information Services Manager.

Get Properties on the LaytonServiceDesk virtual directory.

Click the Virtual Directory tab, then the Configuration button:

Lsd timeout 01.png

Increase the timeout with these two settings:

Lsd timeout 02.png

Click the OK button, then close the Properties and Internet Information Services Manager.

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