Layton ServiceDesk - Troubleshooting - Duplicate Scheduled Report Emails
From Layton Support
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Latest revision as of 00:35, 2 January 2018
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[edit] Overview
Some users have reported that they get multiple copies of emails containing scheduled reports. Under rare circumstances, it appears that a SQL job can get into a loop, and sends multiple emails.
[edit] Fix
- Schedule a restart of the SQL Server.
- Check that multiple emails are no longer being sent.
If the issue continues, please contact Support for assistance.