Layton ServiceDesk - Troubleshooting - Duplicate Scheduled Report Emails
From Layton Support
Contents |
Overview
Some users have reported that they get multiple copies of emails containing scheduled reports. Under rare circumstances, it appears that a SQL job can get into a loop, and sends multiple emails.
Fix
- Schedule a restart of the SQL Server.
- Check that multiple emails are no longer being sent.
If the issue continues, please contact Support for assistance.