Layton ServiceDesk - Troubleshooting - Your login has timed out or you have tried to access a page directly without logging in
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<p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk™ - Installation - Special Notes]] [[Layton ServiceDesk™ - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk™ - Installation - Special Notes]] [[Layton ServiceDesk™ - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> | ||
− | Open Internet Information Services Manager. | + | #Open Internet Information Services Manager. |
− | + | #Get Properties on the ''LaytonServiceDesk'' virtual directory. | |
− | Get Properties on the ''LaytonServiceDesk'' virtual directory. | + | #Click the ''Virtual Directory'' tab, then the ''Configuration'' button:<p><br />[[File:Lsd_timeout_01.png]]</p><br /> |
− | + | #Increase the timeout with these two settings:<p><br />[[File:Lsd_timeout_02.png]]</p><br/> | |
− | Click the ''Virtual Directory'' tab, then the ''Configuration'' button:< | + | #Click the ''OK'' button, then close the Properties and Internet Information Services Manager. |
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− | [[File:Lsd_timeout_01.png]]< | + | |
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− | Increase the timeout with these two settings:< | + | |
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− | [[File:Lsd_timeout_02.png]]< | + | |
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− | Click the OK button, then close the Properties and Internet Information Services Manager. | + | |
<p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk™ - Installation - Special Notes]] [[Layton ServiceDesk™ - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=Layton ServiceDesk™ - Installation - Special Notes]] [[Layton ServiceDesk™ - Installation - Special Notes|<u>Back to Special Notes</u>]]</p> |
Revision as of 22:16, 25 November 2013
- Open Internet Information Services Manager.
- Get Properties on the LaytonServiceDesk virtual directory.
- Click the Virtual Directory tab, then the Configuration button:
- Increase the timeout with these two settings:
- Click the OK button, then close the Properties and Internet Information Services Manager.