Layton ServiceDesk - Troubleshooting - Your login has timed out or you have tried to access a page directly without logging in

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m (New section for "IIS 6")
(Added section "IIS 7 (Windows Server 2008)")
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IIS controls the timeout for web pages. If you are often logged out due to a timeout, it can extended to prevent premature timeout.
 
IIS controls the timeout for web pages. If you are often logged out due to a timeout, it can extended to prevent premature timeout.
 
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=IIS 7 (Windows Server 2008)=
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=IIS 6 (Windows Server 2003)=
 
=IIS 6 (Windows Server 2003)=
 
#Open Internet Information Services Manager.
 
#Open Internet Information Services Manager.

Revision as of 00:25, 4 March 2014

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IIS controls the timeout for web pages. If you are often logged out due to a timeout, it can extended to prevent premature timeout.

Contents

IIS 7 (Windows Server 2008)

IIS 6 (Windows Server 2003)

  1. Open Internet Information Services Manager.
  2. Get Properties on the LaytonServiceDesk virtual directory.
  3. Click the Virtual Directory tab, then the Configuration button:


    Lsd timeout 01.png


  4. Increase the timeout with these two settings:


    Lsd timeout 02.png


  5. Click the OK button, then close the Properties and Internet Information Services Manager.

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