|
|
| (241 intermediate revisions by 6 users not shown) |
| Line 1: |
Line 1: |
| − | {| width="100%" valign="top" |
| + | __NOTOC__ |
| − | |-
| + | <table width="1000" border="0"> |
| − | | width="50%" valign="top" |
| + | <tr> |
| | + | <td width="70%" valign="top"> |
| | + | {| border="0" width="550" align="left" |
| | + | | |
| | + | ====Welcome to the Layton Technology Wiki Support Portal==== |
| | + | You will find everything you need in our Wiki Support Portal; including user guides, release notes, access to the secure customer area to download the latest product updates—it's all here in one convenient place. |
| | | | |
| − | === Topics === | + | Information and support documentation is added regularly. Please bookmark this page. |
| − | ''Click plus sign to expand''
| + | |
| − | {| cellspacing="0" cellpadding="0" class="table collapsible collapsed" style="" | + | |
| | + | [[File:black_line.png|link=]] |
| | + | |
| | + | |
| | + | {| class="wikitable" border="1" |
| | + | ! style="background:#E2E2E2;" width="200"|Product |
| | + | ! style="background:#E2E2E2;" width="200"|Current Version |
| | + | ! style="background:#E2E2E2;" width="200"|Release Date |
| | |- | | |- |
| − | ! height="26" align="left" | '''[[User Guide for Layton ServiceDesk|Layton ServiceDesk™]]'''
| + | |'''[[User_Guide_for_Layton_ServiceDesk|Layton ServiceDesk]]''' |
| | + | |'''[[LSD Current Version|6.9.3]]''' |
| | + | |2023-10-03 |
| | |- | | |- |
| − | | | + | |'''[[User_Guide_for_AuditWizard|AuditWizard]]''' |
| − | {|
| + | |'''[[AW Current Version|8.4.8]]''' |
| − | |- | + | |2022-05-10 |
| − | | width="10px" |
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Architecture|Architecture]]
| + | |
| − | |- | + | |
| − | |
| + | |
| | |} | | |} |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Installation Procedure|Installation]]
| + | [[File:btn_download_up.png |link=http://laytontechnology.com/download/ |center|Download a Free Trial]] |
| − | |-
| + | |
| − | |
| + | |
| − | |}
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - System Overview|System Overview]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | |}
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Flow Diagram|Flow Diagram]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | |}
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - System Configuration|Configuring the System]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {|
| + | |
| − | |-
| + | |
| − | | width="10px" |
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Manage Company, Site & Department|Manage Company, Site & Department]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Analyst, Analyst Groups, & CAB Groups|Analyst, Analyst Groups, & CAB Groups]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Endusers|Endusers]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Create and Define Libraries|Create and Define Libraries]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Data Design|Data Design]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Form Design|Form Design]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Quick Info Design|Quick Info Design]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Global List Views / Analyst List Views|Global List Views / Analyst List Views]]
| + | |
| − | |- | + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Solution Base|Solution Base]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Analyst Settings|Analyst Settings]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Surveys|Surveys]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Task Scheduling|Task Scheduling]]
| + | |
| − | |-
| + | |
| − | |
| + | |
| − | {| cellspacing="0" cellpadding="0" style="" class="table collapsible collapsed"
| + | |
| − | |-
| + | |
| − | ! height="26" align="left" | [[Layton ServiceDesk™ - Searching|Searching]]
| + | |
| − | |-
| + | |
