AuditWizard - Analysis Tools - Run a Trace

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This procedure will run the Scanner in logging mode, producing a log file useful for debugging why individual computers do not produce a usable .ADF audit file. It might also be used to test a specific Scanner version.

Note that sometimes, with a beta version, AuditScanner.exe will not exit. A log will be produced, whether or not this occurs.

Procedure

Server Preparation

1. In Administration > Auditing > Upload Options, check Globally turn off auto-upload.
2. In Administration > Auditing > AuditScanner Configuration, change Re-audit Interval to 0 days.
3. Check that all the desired Audited Items options are enabled.
4. Click the Save Configuration button and the Deploy to Network button.
5. Conditional: If testing a different version of the Scanner than is currently in use:
   1. Go to \\SERVERNAME\SHARE\scanner\.
   2. Create a new folder called Current.
   3. Move the existing AuditScanner.exe file into \\SERVERNAME\SHARE\scanner\Current\.
   4. Copy the testing AuditScanner.exe version into \\SERVERNAME\SHARE\scanner\.

Client Preparation

1. Log into the test computer as a domain admin.
2. Go to Start > Control Panel > Folder Options. Click the View tab. Change the following settings:
   1. Files and Folders > Hidden files and folders: Show hidden files and folders
   2. Files and Folders > Hide extensions for known file types: uncheck
   3. Click the OK button.

   

3. Open Task Manager so that you can monitor when the Scanner stops running, or end the task if it does not.

Run Trace

1. Go to Start > Run. Enter, substituting SERVERNAME with your server name and AUDITWIZARDNETSHARE with your share name:

   \\SERVERNAME\AUDITWIZARDNETSHARE\scanner\AuditScanner.exe T

   and press the Enter key.
2. A dialog will appear:

   

   Click OK to start.

3. When AuditScanner.exe disappears from Task Manager, it has completed and ended. If it doesn't exit after 10 minutes, right-click AuditScanner.exe and select End Task.

File Collation

1. Navigate to C:\Users\YOURUSERNAME\AppData\Local\Temp\. Move AuditScanner.LOG to \\SERVERNAME\AUDITWIZARDNETSHARE\data\ for easy collection.
2. Navigate to \\SERVERNAME\AUDITWIZARDNETSHARE\data\.
3. Collect the following set of files:
   1. ASSETNAME.ADF (if created)
   2. AuditScanner.LOG from Run Trace, step 2.

Reset Server Configuration

1. In Administration > Auditing > Upload Options, uncheck Globally turn off auto-upload.
2. Conditional: If testing a different version of the Scanner than is currently in use:
   1. Go to \\SERVERNAME\SHARE\scanner\.
   2. Create a new folder called Testing.
   3. Move the existing AuditScanner.exe file into \\SERVERNAME\SHARE\scanner\Testing\.
   4. Move the AuditScanner.exe file from \\SERVERNAME\SHARE\scanner\Current\ into \\SERVERNAME\SHARE\scanner\.

Sending Files to Support

Zip the files and send to Support for analysis. In rare instances where the log files are over 2Mb once zipped, please send the .zip file to Support via our upload service.

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