Layton ServiceDesk - Settings - Form Design - Copy Request Forms
From Layton Support
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#From the ''Copy From'' menu, select the form design that you want to copy. Whichever you choose will be removed from the list of forms in the grid below.<br /><p>[[File:Lsd form design copy02.png|link=]]<br /></p> | #From the ''Copy From'' menu, select the form design that you want to copy. Whichever you choose will be removed from the list of forms in the grid below.<br /><p>[[File:Lsd form design copy02.png|link=]]<br /></p> | ||
+ | #There are 3 types of forms for any Request Class, represented by the 3 columns, ''Analyst Request Form'' (the form that the Analyst uses), ''End User Request Form'' (the form that the End User uses) and ''Analyst Span Request Form'' (the form used to spawn a Request from an existing Request). | ||
+ | #Check the Request Class or Classes that you want to copy ''to''. If you want to copy this form design to all Request Classes, then check the ''(All)'' checkbox.<br /><p>[[File:Lsd form design copy03.png|link=]]<br /></p> | ||
+ | #Click the Save button [[File:Lsd btn save.png|link=]] to copy the form design. | ||
+ | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> |
Revision as of 01:07, 7 November 2014
Contents |
Overview
You can copy the form design from one Request Class to another.
Procedure
- From the Copy From menu, select the form design that you want to copy. Whichever you choose will be removed from the list of forms in the grid below.
- There are 3 types of forms for any Request Class, represented by the 3 columns, Analyst Request Form (the form that the Analyst uses), End User Request Form (the form that the End User uses) and Analyst Span Request Form (the form used to spawn a Request from an existing Request).
- Check the Request Class or Classes that you want to copy to. If you want to copy this form design to all Request Classes, then check the (All) checkbox.
- Click the Save button to copy the form design.