AuditWizard - Release Notes - AuditWizard 8.4.5 - Troubleshooting

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Earlier Version

Overview

The installation method for AuditWizard 8.4.5 has been changed from an executable package (.exe) to a Windows Installer patch file format (.msp). Some users may encounter errors in attempting to run the upgrade installer.

You must be using AuditWizard 8.3.0 or later before you can upgrade to the latest version. If you are using an earlier version please upgrade to 8.3.0 before attempting to upgrade to the latest version. Instructions are included in the section Obtaining the Update below.

Workaround

Database Upgrade

When the upgrade installer runs successfully, it modifies the database. If you can't run the upgrade installer, the database can be updated manually using a SQL script in Microsoft SQL Server Management Studio.

1. Back up your database.
2. Download the AuditWizard 8.4.5 Upgrade SQL script.
3. Open the SQL script in Management Studio.
4. Select the AuditWizard database in the Available Databases menu in the upper-left of the window:
   

   
   

5. Execute the script.

Clean Reinstallation

1. Download the 8.4.5 Full installer.
2. Follow the Clean Reinstallation procedure, which will install 8.4.5 and connect to your upgraded database.