AuditWizard - Administration - General - Sending Log Files to Support

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Occasionally Layton Technology Support may request your log files in order to investigate a reported problem. We will need the log files that are relevant to the time at which the problem occurred.

These log files are located in:

   C:\Program Files\AuditWizard v8\AuditWizard_logfile.log

   C:\Program Files\AuditWizard v8\logs\aw_svc.log

1. If possible, generate the issue again.
2. Zip the log files.
3. Email to [email protected].

In rare instances where the log files are over 2Mb once zipped, please send the .zip file to Support via our upload service.