Layton ServiceDesk - Troubleshooting - Can't Login

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Access is denied, Error message 401.2

On launch, if you get an error page with the message Access is denied, Error message 401.2, follow these steps:

Windows Server 2003

1. Open Internet Information Services (IIS) Manager.
2. Check that Integrated Windows authentication is checked:
   
   

   

   
   
3. If you had to change it, restart IIS.

Add Layton ServiceDesk Site to Trusted Sites

Video of procedure on Windows Server 2012

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