Layton ServiceDesk - Troubleshooting - Can't Login

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Access is denied, Error message 401.2

On launch I get an error page with the message Access is denied, Error message 401.2.

Follow these steps to resolve the issue:

  1. Open Internet Information Services (IIS) Manager.
  2. Check that Integrated Windows authentication is checked.
  3. If you had to change it, restart IIS.

Add Layton ServiceDesk Site to Trusted Sites

Video of procedure on Windows Server 2012

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