Layton ServiceDesk - Troubleshooting - Can't Login
From Layton Support
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Access is denied, Error message 401.2
On launch, if you get an error page with the message Access is denied, Error message 401.2, follow these steps:
Windows Server 2003
- Open Internet Information Services (IIS) Manager.
- Check that Integrated Windows authentication is checked:
- If you had to change it, restart IIS.
Windows Authentication Prompt
If you get a Windows Authentication Prompt when you launch Layton ServiceDesk, you can add the Layton ServiceDesk site to Trusted Sites.