Layton ServiceDesk - Troubleshooting - Broken Page, LaytonServiceDeskAppPool Message

From Layton Support
Revision as of 21:54, 31 January 2023 by Jpainter (Talk | contribs)

Jump to: navigation, search

Overview

Most likely, this scenario will occur after reinstallation of the application on a new server. The End User NTLM Configuration auto-login page for the End User is loaded and a broken web page appears, with this message:

   -- IIS APPPOOL\LaytonServiceDeskAppPool -- LaytonServiceDeskAppPool -- -- IIS APPPOOL\LaytonServiceDeskAppPool

    Log in with another user

If the Analyst NTLM Configuration auto-login page for the Analyst is loaded, the same issue occurs, but the message about LaytonServiceDeskAppPool doesn't appear:

   Log in with other user

Fix

Personal tools
Namespaces

Variants
Actions
Main Page
Online User Guides
General Support
Release Notes
Toolbox