Layton ServiceDesk - Settings - System Settings - Application Settings
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Application Title
The application title will be displayed in the web browser’s window or tab title.
Application Background Color
The background color sets the color for all the background pages within Layton ServiceDesk except for the backgrounds for the forms that can be configured in the Form Design section. Each form in the Form Design section can have its own individual background color or image.
Application Background Image
Used to display an image as the background for pages within Layton ServiceDesk except for the form backgrounds as mentioned above as these can be individually defined.
Company Level
This feature is designed for ServiceDesks that will be providing technical support to End Users or customers from multiple companies or external organizations. If turned ON you will be able to assign End Users to a particular company. Companies can be defined and managed in Administration | Company Structure | Manage Company. The Company Level setting is turned OFF by default.
Enable Problem & Change
This feature will turn ON or OFF the Problem & Change Management functions in Layton ServiceDesk. For more information see Problems and Changes.
If Problem & Change Management is not required this can be turned OFF and all pages, links and references to Problem & Change Management will be disabled. The Problem & Change Management feature can be enabled at any stage.
