Layton ServiceDesk - Settings - Global List View - End User Request

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Removing the Change Request Status Button

The End User Request form has four buttons by default:

Tasks
Comments
File:Button attachment 16.png Attachments
Change Request Status

To remove a button:

1. Go to Administration > Global List Views > End User Request.
2. Click any Change Request Status button. A settings page will open.
3. In the settings, change the Column Width to 0 Pixels. Click Save.

The column will disappear from the request list view.