Layton ServiceDesk - Settings - Global List View - Default Select End User

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Contents

Overview

This view is the one seen after executing a search for an End User on the Analyst Request form.


Lsd global list view def sel euser01.png


After any modifications, copy List Views from default so that the Analysts will see the new list view.

Use

  1. On the Analyst Request form, click the Select button Lsd btn select 16px.png. The Search End User dialog will open. This is the Search End User form.

    Lsd form design search euser02.png

  2. Enter any search criteria and click the the Search button Lsd btn search 32px.png.
  3. The list of End Users found will appear in the End Users list. This is the Default Select End User global default list view.

    Lsd global list view def sel euser02.png

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