Layton ServiceDesk - Settings - Company Structure - Manage Site
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[[File:Manage site closed periods.png|center]] | [[File:Manage site closed periods.png|center]] | ||
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| + | =Email= | ||
| + | The optional email setting provides for the configuration of Site-specific email server settings. The configuration is very similar to that of the global '''[[Layton ServiceDesk™ - Settings - System Settings - Email Server Settings|Email Server Settings]]''': | ||
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| + | [[File:Manage site email.png|center]] | ||
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| + | The Site-specific email configuration allows for custom email server connection information specific to each Site. All settings are inherited from the global '''[[Layton ServiceDesk™ - Settings - System Settings - Email Server Settings|Email Server Settings]]''' until they are customized, then the Site-specific configuration will take precedence. This includes the Auto Import settings, which default to ''Inherited'', but they may also be turned On or Off. | ||
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| + | =Delete= | ||
| + | Use the delete button to remove a Site that is no longer in use. | ||
Revision as of 14:23, 14 June 2013
Contents |
Overview
If your Layton ServiceDesk™ implementation is to support multiple sites, or physical locations, then you will need to define them in Administration > Company Structure > Manage Site. Sites are defined by a single identifier that must be unique, the Site Name. Like Departments and Companies, Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature. If an End User is imported into Layton ServiceDesk and their Site has not already been created, then it will automatically create this Site at the time of import.
If you have enabled the Company Level option, then a Company may be associated with the Site. The Site form may be modified in Administration > Form Design > Site.
Properties
Settings
Working Hours
Closed Periods
The optional email setting provides for the configuration of Site-specific email server settings. The configuration is very similar to that of the global Email Server Settings:
The Site-specific email configuration allows for custom email server connection information specific to each Site. All settings are inherited from the global Email Server Settings until they are customized, then the Site-specific configuration will take precedence. This includes the Auto Import settings, which default to Inherited, but they may also be turned On or Off.
Delete
Use the delete button to remove a Site that is no longer in use.
