Layton ServiceDesk - Settings - Company Structure - Manage Site

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Revision as of 13:09, 14 June 2013

Contents

Overview

If your Layton ServiceDesk™ implementation is to support multiple sites, or physical locations, then you will need to define them in Administration > Company Structure > Manage Site. Sites are defined by a single identifier that must be unique, the Site Name. Like Departments and Companies, Sites can also be created automatically as part of the LDAP (Active Directory) End User Import Feature. If an End User is imported into Layton ServiceDesk and their Site has not already been created, then it will automatically create this Site at the time of import.



If you have enabled the Company Level option, then a Company may be associated with the Site. The Site form may be modified in Administration > Form Design > Site.

Properties

Settings

Manage site settings.png

Working Hours

Manage site working hours.png

Closed Periods

Manage site closed periods.png
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