Layton ServiceDesk - Settings - Company Structure - Manage Company

Most ServiceDesks generally provide support services for End Users within their own organization only. However if your ServiceDesk will be providing support services to external or third party companies Layton ServiceDesk has the ability to create multiple Company identities and End Users can be assigned to their company. The default Layton ServiceDesk installation has the Company feature turned off by default. If your ServiceDesk will be providing support to external or third party companies then you can turn on the Company feature by going to Administration| System Settings | Application Settings |Company Level.

If your Layton ServiceDesk™ implementation will be used to support external or third party companies you will want to turn on the Company Level option in Administration| System Settings | Application Settings |Company Level. Once this is turned on you can define the Companies under Administration | Company Structure | Manage Company. You define a Company by a single identifier that must be unique.