Layton ServiceDesk - Procedures - General - Sending Log Files to Support
From Layton Support
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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | ||
| − | Support may need to examine the application log file. | + | Support may need to examine the application log file. Open the following location: |
| + | |||
| + | <ol> | ||
| + | <li>C:\Program Files\Layton Technology\Layton ServiceDesk\LogFiles\</li> | ||
| + | <li>Zip the most recent file.</li> | ||
| + | <li>Email to [mailto:[email protected] [email protected]]</li> | ||
Revision as of 06:25, 21 August 2013
Support may need to examine the application log file. Open the following location:
- C:\Program Files\Layton Technology\Layton ServiceDesk\LogFiles\
- Zip the most recent file.
- Email to [email protected]
