Layton ServiceDesk - Procedures - General - Sending Log Files to Support

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<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
 
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
Support may need to examine the application log. Please zip and email the most-recent file located in C:\Program Files\Layton Technology\Layton ServiceDesk\LogFiles\ to either [mailto:[email protected] US Support] or [mailto:[email protected] Asia-Pacific Support], depending on which area you are in.
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Support may need to examine the application log. Please zip and email the most-recent file located in C:\Program Files\Layton Technology\Layton ServiceDesk\LogFiles\ to [mailto:[email protected]]
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p>
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Revision as of 14:29, 6 November 2012

Btn back up.png Back to Contents

Support may need to examine the application log. Please zip and email the most-recent file located in C:\Program Files\Layton Technology\Layton ServiceDesk\LogFiles\ to [1]

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