Layton ServiceDesk - Installation - Migration

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Contents

Overview

We highly recommend that you do not commit to the migrated installation until you are sure that the application is working without issues.

Version

Check the application version on your live installation. Check here for the latest version.

If you are not running the latest version on your source installation, please contact Support for the version you are running. You will be provided with a link to the latest full version for use in the below procedures.

Migrating the Application Only

Use Case

This would be when you need to move the application to a new server, but leave the database on the existing SQL server.

Procedure

Migration - Application Only

Migrating the Application Only (Direct Update to Latest Version)

Use Case

If you need to move the application to a new server, but leave the database on the existing SQL server. You would follow this version of the procedure if the currently installed version on the source server is earlier than the current version.

Procedure

Layton ServiceDesk - Installation - Migration - Application Only (Direct Update to Latest Version)

Migrating Application and Database

Use Case

When you need to move both application and database to another or other servers.

Procedure

Migration - Application and Database

Migrating Database Only

Use Case

When you need to move just the database to another SQL server.

Procedure

Migration - Database Only

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