Layton ServiceDesk - Installation - Clean Reinstallation
From Layton Support
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| − | Install as per [[Layton ServiceDesk™ - Installation - New Installation|New Installation]]. | + | Install as per [[Layton ServiceDesk™ - Installation - New Installation|New Installation]]. When the Database Tool opens, you will be connecting to an existing database, not a new one. |
<p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | <p align="right">[[File:btn_back_up.png|link=User Guide for Layton ServiceDesk™]] [[User Guide for Layton ServiceDesk™|<u>Back to Contents</u>]]</p> | ||
Revision as of 05:26, 16 December 2010
Contents |
Cleaning the System
- Uninstall Layton ServiceDesk using Add or Remove Programs.
- Delete the virtual directory LaytonServiceDesk under Default Website in IIS Manager.
- Delete the folder Layton Technology in C:\Program Files\.
- Delete the database LaytonServiceDesk using Microsoft SQL Server Management Studio.
Reinstallation
Install as per New Installation. When the Database Tool opens, you will be connecting to an existing database, not a new one.
