Layton ServiceDesk - Errors - HTTP Error 500.19 - Internal Server Error

Back to Contents

HTTP Error 500.19

These are the most common variations of HTTP Error 500.19.

Error Code: 0x80070021

   HTTP Error 500.19 - Internal Server Error
   
   The requested page cannot be accessed because the related configuration data for the page is invalid.
   
   Detailed Error Information:
   
   Module: IIS Web Core
   Notification: BeginRequest
   Handler: Not yet determined
   Error Code: 0x80070021
   Config Error: This configuration section cannot be used at this path. This happens when the section is locked at a parent level.
     Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny"
     or the legacy allowOverride="false".  
   
   Config File: \\\\?\\C:\\Program Files (x86)\\Layton Technology\\Layton ServiceDesk\\web.config

Error Code: 0x800700b7

   HTTP Error 500.19 - Internal Server Error
   
   The requested page cannot be accessed because the related configuration data for the page is invalid.
   
   Detailed Error Information:
   
   Module: IIS Web Core
   Notification: BeginRequest
   Handler: Not yet determined
   Error Code: 0x800700b7
   Config Error: There is a duplicate 'system.web.extensions/scripting/scriptResourceHandler' section defined  
   
   Config File: \\\\?\\C:\\Program Files (x86)\\Layton Technology\\Layton ServiceDesk\\web.config

Configuration

1. Open IIS Manager.
2. Expand the server in the Connections pane.
3. In the Application Pools pane, click LaytonServiceDeskAppPool.
4. In the Actions pane on the right, click Basic Settings....
5. Ensure that .NET CLR version is set to .NET CLR Version v4.0.30319.
6. Ensure that Managed pipeline mode is set to Classic.
   

   

Back to Contents